Lecturer Business Information Systems
Director of Postgraduate Research Business Information Systems
Co-Director MSc Digital Health (Executive Education)
Co-Director BSc Business Information Systems 2013 - 2016
Co-Director Health Information Systems Research Centre, University College Cork. Lectures systems analysis and design (including object-oriented approaches), data modelling, database development and opportunity assessment and recognition in high technology firms.Reviewer for a number of top journals and conferences including:
  • European Conference on Information Systems
  • Pacific Conference on Information Systems
  • Australian Conference on Information Systems
  • Mediterranean Conference on Information Systems
Conference Organising Committees:
  • European Conference on Knowledge Management
  • European Conference on Information Systems Management (formerly ECIME)

Managing Editor of the Journal of Decision Systems.since November 2011 and an Associate Editor since November 2015.

Recently appointed as a member of the Strategic Planning Committee for IFIPWG 8.3 (Decision Support Systems). Skype: ciara.heavin Twitter:@c_heavin


Research Interests

Interested in investigating new opportunities to improve the availability and accessibility of valuable data/information/knowledge through the redesign of existing systems, or development and implementation of new innovative technology solutions, e.g. mobile health, data analytics and big data, in the healthcare ecosystem and other data intensive business scenarios.

Recent Research Activity -

Research Track Co-Chair Pre ICIS SIGDSA Workshop December 11th 2016

Organising Chair IFIP WG 8.3 Conference 2016 June 22nd - 24th

Track  Co-Chair

Track Chair

  • WITS Big Data Conference 2016
  • ECIME 2012  - Value of Customer Knowledge Management

 

 

Research Grants

 ProjectFunding
Body
Start DateEnd DateAward
CHeITA (Child Health Information Tracking Application)Other: Not Listed03-JUL-1231-JUL-13
Using mobile phones for assessing, classifying and treating sick children (IMPACT)Irish Research Council01-FEB-1601-JUN-17€97,931.00
Chasm-Consenting Health Releated Data through Social MediaForeign Research Institute26-JUL-1601-DEC-17€115,169.00
Summer ScholarshipHealth Research Board15-JUN-1507-AUG-15€2,000.00
An Investigation of Loan Audit/Analysis SoftwareEnterprise Ireland03-SEP-1231-OCT-12€6,500.00
The purpose of the project is to extend Hobeze.com by developing a web-based application for selling 'ebay' products to end users.Enterprise Irl01-AUG-1031-DEC-10€6,500.00
The purpose of the project is to access primary and secondary in the Irish Healthcare system to establish the key issues where mobile platforms can be integrated into existing or new business process...Enterprise Irl16-AUG-1031-AUG-11€13,000.00
Supporting LIFEEuropean Framework Programme Seven (FP7)01-MAY-1431-MAY-16€3,600,000.00
CHeITA (Child Health Information Tracking Application) Phase 2UCC Strategic Research Fund05-JAN-1527-FEB-15€7,428.00
Expansion strategy Innovation Partnership project ESIPPEnterprise Ireland30-SEP-1328-NOV-14€202,200.00
UCC Strategic Research Fund Award 2012Miscellaneous01-OCT-1231-DEC-15€20,000.00

Books

YearPublication
(2017)Decision Support, Analytics and Business Intelligence Third Edition.
Daniel J. Power and Ciara Heavin (2017) Decision Support, Analytics and Business Intelligence Third Edition. NY: Business Expert Press. [Details]

Peer Reviewed Journals

YearPublication
(2018)'A Mobile Health Technology Intervention for Addressing the Critical Public Health Issue of Child Mortality'
O'Connor, Y., O'Sullivan, T., Hardy, V., Heavin, C., Gallagher, J. and O'Donoghue. J. (2018) 'A Mobile Health Technology Intervention for Addressing the Critical Public Health Issue of Child Mortality'. Electronic Journal of Information Systems In Developing Countries, [Details]
(2017)'Perceptions of a Mobile Health Intervention for Community Case Management in Malawi: Opportunities and Challenges for Health Surveillance Assistants in a Community Setting'
Chirambo, G. B., Hardy, V., Heavin, C., O’Connor Y, O’ Donoghue J et al. (2017) 'Perceptions of a Mobile Health Intervention for Community Case Management in Malawi: Opportunities and Challenges for Health Surveillance Assistants in a Community Setting'. Malawi Medical Journal, [Details]
(2017)''Exploring the Situational Approach to Decision Making: User eConsent on a Health Social Network', International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering'
Rowan, W. , O’Connor, Y. , Lynch, L. , Heavin, C (2017) ''Exploring the Situational Approach to Decision Making: User eConsent on a Health Social Network', International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering'. Proceedings of World Academy of Science, Engineering and Technology, Vol 21, 11 (11):2402-2407 [DOI] [Details]
(2017)'Privacy by Design: Informed Consent and Internet of Things for Smart Health'
O’Connor, Yvonne; Rowan, Wendy; Lynch, Laura; Heavin, Ciara (2017) 'Privacy by Design: Informed Consent and Internet of Things for Smart Health'. Procedia Computer Science, 113 (Supplement C):653-658 Globe icon [DOI] [CORA Link] [Details]
(2017)'The added value of a mobile application of Community Case Management on under-5 referral, re-consultation and hospitalization rates in two districts in Northern Malawi: study protocol for a pragmatic stepped wedge cluster-randomized controlled trial'
Hardy V., O’Connor,Y., Heavin C, Mastellos N, Tran T, O’Donoghue et al. (2017) 'The added value of a mobile application of Community Case Management on under-5 referral, re-consultation and hospitalization rates in two districts in Northern Malawi: study protocol for a pragmatic stepped wedge cluster-randomized controlled trial'. Trials, [Details]
(2017)'Trends, Findings, and Opportunities: An Archival Review of Health Information Systems Research in Nigeria'
Kenny, G., O'Connor, Y., Eze, E. and Heavin, C. (2017) 'Trends, Findings, and Opportunities: An Archival Review of Health Information Systems Research in Nigeria'. Journal of Midwest Association for Information Systems, Globe icon [Details]
(2017)'Predicting Participant Consent in mHealth Trials– A Caregiver’s Perspective'
O'Connor, Y., Heavin, C., Gallagher, J. and O'Donoghue, J. (2017) 'Predicting Participant Consent in mHealth Trials– A Caregiver’s Perspective'. Australasian Journal of Information Systems, [Details]
(2017)'Understanding Community Health Workers’ Intentions to Participate In mHealth Studies within Developing Countries'
O'Connor, Y., Heavin, C., Gallagher, J. and O'Donoghue. J. (2017) 'Understanding Community Health Workers’ Intentions to Participate In mHealth Studies within Developing Countries'. Behaviour and Information Technology, [Details]
(2016)'‘Reviewing mHealth in developing countries: a Stakeholder perspective'
Eze, E., Gleasure, R. and Heavin, C. (2016) '‘Reviewing mHealth in developing countries: a Stakeholder perspective'. Procedia Computer Science, :1024-1032 [DOI] [Details]
(2016)'Starting with small Health Data – Opportunities for mHealth in Africa'
Heavin, C. and O'Connor. Y. (2016) 'Starting with small Health Data – Opportunities for mHealth in Africa'. International Journal of Design & Nature and Ecodynamics, 11 (3):338-351 [Details]
(2016)'First impressions are lasting impressions: intention to participate in mobile health projects within developing countries'
O' Connor, Y., Heavin, C., O' Donoghue, J. (2016) 'First impressions are lasting impressions: intention to participate in mobile health projects within developing countries'. Journal of Decision Systems, 25 :173-190 [Details]
(2015)'Positioning Predictive Analytics for Customer Retention'
O’Flaherty, B. and Heavin, C. (2015) 'Positioning Predictive Analytics for Customer Retention'. Journal of Decision Systems, [Details]
(2015)'Recruitment of Key Stakeholders for an mHealth Pilot Study in Malawi Motivations and Expectations'
O'Connor, Y., Heavin, C., O' Donoghue, J. (2015) 'Recruitment of Key Stakeholders for an mHealth Pilot Study in Malawi Motivations and Expectations'. International Journal of Reliable and Quality E-Healthcare, 4 (2) [Details]
(2015)'Service Blueprint for Improving Clinical Guideline Adherence via Mobile Health Technology'
O’Connor, Y., Heavin, C., O’Connor, S., Gallagher, J., Wu, J., & O’Donoghue, J. (2015) 'Service Blueprint for Improving Clinical Guideline Adherence via Mobile Health Technology'. International Journal of Medical, Health, Biomedical, Bioengineering and Pharmaceutical Engineering, 9 (11):760-764 [Details]
(2014)'From knowledge activities to knowledge scenarios: cases in five Irish software SMEs'
Heavin, Ciara,Adam, Frédéric (2014) 'From knowledge activities to knowledge scenarios: cases in five Irish software SMEs'. International Journal Of Management And Enterprise Developmentinternational Journal Of Management And Enterprise Development, 13 (11):37-61 [Details]
(2013)'Using Social Media to Support the Learning Needs of Future IS Security Professionals'
Heavin, C. and Neville, K (2013) 'Using Social Media to Support the Learning Needs of Future IS Security Professionals'. Electronic Journal of E-Learning, :29-38 Globe icon [Details]
(2013)'Exploring the Alignment of Organisational Goals with KM: Cases in Four Irish Software SMEs'
Heavin, C. and Adam, F (2013) 'Exploring the Alignment of Organisational Goals with KM: Cases in Four Irish Software SMEs'. Electronic Journal of Information Systems Evaluation, 16 (1):23-34 [Details]
(2012)'Characterising the Knowledge Approach of a Firm: An Investigation of Knowledge Activities in Five Software SMEs'
Heavin, Ciara,Adam, Frederic (2012) 'Characterising the Knowledge Approach of a Firm: An Investigation of Knowledge Activities in Five Software SMEs'. Electronic Journal of Knowledge Management, 10 (11) [Details]
(2011)'An Appraisal of Knowledge Processing Capabilities as Decision Support Tools: Cases in Five Small to Medium Sized Software Enterprises (SMEs)”'
Heavin, C. (2011) 'An Appraisal of Knowledge Processing Capabilities as Decision Support Tools: Cases in Five Small to Medium Sized Software Enterprises (SMEs)”'. Journal of Decision Systems, [Details]
(2007)'A Theoretical Model and Framework for Understanding Knowledge Management System Implementation'
Butler T, Heavin C, O'Donovan F; (2007) 'A Theoretical Model and Framework for Understanding Knowledge Management System Implementation'. Journal of Organizational and End User Computing, 19 (4):1-21 [Details]
(2005)'A Case in Customizing E-Learning'
Neville, K. Heavin, C. and Walsh, E; (2005) 'A Case in Customizing E-Learning'. Journal of Information Technology, 20 (2):1-36 [Details]
(2004)'Institutional Impacts on the Development of an IT Industry: The Irish Experience'
Heavin, C. and Fitzgerald, B.; (2004) 'Institutional Impacts on the Development of an IT Industry: The Irish Experience'. Journal of Global Information Technology Management, 7 (4):1-30 [Details]

Book Chapters

YearPublication
(2017)'Defining and Characterising the Landscape of eHealth – An Information Systems perspective''
O'Connor, Y. and Heavin, C. (2017) 'Defining and Characterising the Landscape of eHealth – An Information Systems perspective'' In: Encyclopaedia of Information Science and Technology. Chocolate Avenue Hershey, Pennsylvania 17033-1240: IGI. [Details]
(2017)'Leveraging Technology Enhanced Teaching and Learning for Future IS Security Professionals'
Heavin, C., O'Riordan, S. and Neville, K. (2017) 'Leveraging Technology Enhanced Teaching and Learning for Future IS Security Professionals' In: Encyclopedia of Information Science and Technology, Third Edition. Pennslyvannia: IGI. [Details]
(2015)'Customer Knowledge Management (CKM) - Customers as External Knowledge Assets in Small to Medium Sized Software Enterprises (SMEs)'
Heavin, C. and Adam, F. (2015) 'Customer Knowledge Management (CKM) - Customers as External Knowledge Assets in Small to Medium Sized Software Enterprises (SMEs)' In: Hans Ruediger Kaufmann (eds). Handbook of Research on Managing and Influencing Consumer Behavior. Hershey, Pennsylvania:: IGI. [Details]
(2015)'Sociocultural and Technological Barriers of Mobile Health Implementation in Developing Countries'
O Connor, Y., O Connor, S., Heavin, C., Gallagher, J. and O Donoghue, J. (2015) 'Sociocultural and Technological Barriers of Mobile Health Implementation in Developing Countries' In: D. Al-Jumeily, J. Moores, A. Hussain, C.Mallucci., C. Oliver, Eds (eds). Applied Computing in Medicine and Health. na: Elsevier. [Details]
(2014)'Developing eXtensible mHealth Solutions for Low Resource Settings'
O' Connor, Y., O' Sullivan, T., Gallagher, J., Heavin, C., & O' Donoghue, J (2014) 'Developing eXtensible mHealth Solutions for Low Resource Settings' In: Mining Intelligence and Knowledge Exploration. Switzerland: Springer. [Details]
(2014)'Positioning Predictive Analytics – A Design Evaluation'
O’Flaherty, B. and Heavin, C (2014) 'Positioning Predictive Analytics – A Design Evaluation' In: DSS 2.0 - Supporting Decision Making with New Technologies. Amsterdam Netherlands: IOS. [Details]
(2014)'Addressing the Learning Needs of Future IS Security Professionals through Social Media Technology'
Heavin, C. and Neville, K. (2014) 'Addressing the Learning Needs of Future IS Security Professionals through Social Media Technology' In: Encyclopaedia of Information Science and Technology. Hershey, Pennsylvania: IGI Global. [Details]
(2014)'Exploring Knowledge Capabilities in SMEs: Cases in Five Irish Software SMEs'
Heavin, C. and Adam, F (2014) 'Exploring Knowledge Capabilities in SMEs: Cases in Five Irish Software SMEs' In: Information Systems and Small and Medium-sized Enterprises (SMEs) - State of art of IS research in SMEs. Springer London: Springer. [Details]
(2011)'Preparing for Change: Leveraging Knowledge Activities to enhance Organisational Preparedness in the Case of an Irish Software SME'
Heavin, C. and Adam, F.; (2011) 'Preparing for Change: Leveraging Knowledge Activities to enhance Organisational Preparedness in the Case of an Irish Software SME' In: E-Business Issues, Challenges and Opportunities for SMEs driving Competitiveness. Hershey, Pennsylvania: IGI Global. [Details]
(2011)'Optimizing Customers as Knowledge Resources and Recipients – Cases in Small to Medium Sized Software Enterprises (SMEs)'
Heavin, C. and Adam, F. (2011) 'Optimizing Customers as Knowledge Resources and Recipients – Cases in Small to Medium Sized Software Enterprises (SMEs)' In: Customer-Centric Knowledge Management: Concepts and Applications. Pennsylvania: IGI Global: igi. [Details]
(2010)'Characterising a Socio-Technical approach to Knowledge Management - Cases in Small to Medium Sized Software Enterprises (SMEs)'
Heavin, C. and Adam, F (2010) 'Characterising a Socio-Technical approach to Knowledge Management - Cases in Small to Medium Sized Software Enterprises (SMEs)' In: Bridging the socio-technical gap in Decision Support Systems - Challenges for the next decade. , Amsterdam, NL: IOS Press. [Details]
(2010)'Establishing an Operational Approach to Knowledge Management in Small to Medium Sized Software Enterprises (SMEs):Building a Typology of Knowledge Scenarios, Bridging the socio-technical gap'
Heavin, C. and Adam, F. (2010) 'Establishing an Operational Approach to Knowledge Management in Small to Medium Sized Software Enterprises (SMEs):Building a Typology of Knowledge Scenarios, Bridging the socio-technical gap' In: Decision Support Systems - Challenges for the next decade. Amsterdam, NL: IOS Press. [Details]
(2008)'Supporting the Mentoring Process'
Neville, K, Heavin, C.; (2008) 'Supporting the Mentoring Process' In: Encyclopedia of Knowledge Management. Ireland: Idea Group Publishing. [Details]
(2008)'Mentoring Knowledge Workers'
Neville, K. and Heavin, C. (2008) 'Mentoring Knowledge Workers' In: Schwartz, D. and Te'eni, D (eds). Encyclopedia of Knowledge Management. Hershey, Pennsylvania: IGI Global. [Details]
(2004)'Mentoring Knowledge Workers'
Neville, K. and Heavin, C.; (2004) 'Mentoring Knowledge Workers' In: Encyclopaedia of Knowledge Management. Hershey, PA: Idea Group. [Details]
(2003)'Factors Influencing Ireland’s Software Industry'
Heavin, C., Fitzgerald, B. and Trauth, E. (2003) 'Factors Influencing Ireland’s Software Industry' In: Mikko Korpela (eds). Organizational Information Systems in the Context of Globalization. US: Springer. [Details]

Conference Publications

YearPublication
(2017)HCist - International Conference on Health and Social Care Information Systems and Technologies
Kenny, G., O'Connor, Y., Eze, E., Ndibuagu, E. and Heavin, C. (2017) A Ground-Up Approach to mHealth in Nigeria: A Study of Primary Healthcare Workers Attitude to mHealth Adoption HCist - International Conference on Health and Social Care Information Systems and Technologies [Details]
(2016)SIG Health ICIS Workshop, International Conference on Information Systems (ICIS 2016)
Kenny, G., Heavin, C., O’Connor, Y., Eze, E., and Ndibuagu., E (2016) Towards a shared mental model: A case of mobile health intervention in Nigeria, Africa SIG Health ICIS Workshop, International Conference on Information Systems (ICIS 2016) [Details]
(2017)Information Systems Development Conference
Anderson, B., Wu, J., O'Donoghue, J., Mastellos, N., Thompson, M., Hardy, V., Ide, N., Heavin, C., O'Connor, Y., Carlsson, S., Chirambo, G. and Hsin-yi, L. (2017) Enhancing Information Quality as part of the disease surveillance system in Malawi, Africa: reflections on a mHealth intervention Information Systems Development Conference [Details]
(2017)International Workshop on Universal Design for IoT Smart Health
O'Connor, Y., Rowan, W., Lynch, L. and Heavin, C. (2017) Privacy by Design: Informed Consent and Internet of Things for Smart Health International Workshop on Universal Design for IoT Smart Health [Details]
(2017)47th Annual PSI Conference
Rowan, W., O'Connor, Y., Lynch, L. and Heavin., C. (2017) The role of risk homeostasis for eConsent on a Health Social Network (HSN) 47th Annual PSI Conference [Details]
(2017)HCist - International Conference on Health and Social Care Information Systems and Technologies
Rowan, W., O'Connor, Y., Lynch, L. and Heavin., C. (2017) Exploring User Behaviours when Providing Electronic Consent on Health Social Networks: A 'Just Tick Agree' Approach HCist - International Conference on Health and Social Care Information Systems and Technologies [Details]
(2017)ICMB 2017: International Conference on Mobile Business
Rowan, W., O'Connor, Y., Lynch, L. and Heavin., C. (2017) Exploring the Situational Approach to Decision Making: User Econsent on a Health Social Network ICMB 2017: International Conference on Mobile Business [Details]
(2017)UK Academy of Information Systems
Kiely, G., Heavin, C. Lynch, P. (2017) The Wicked Problem Of Low Fe-Male Participation In It: A Collaborative Workshop Approach UK Academy of Information Systems [Details]
(2017)Americas Conference on Information Systems
Dick, S., O' Connor, Y., Heavin, C. (2017) A Comparison of Mobile Health Evaluation Techniques Americas Conference on Information Systems [Details]
(2017)3rd European Technology Assessment Confernence
Lynch, L., Rowan, W., O'Connor, Y., Heavin, C. (2017) To Join or Not to Join: Knowing the Differences between Health Social Networks and Social Network Sites 3rd European Technology Assessment Confernence [Details]
(2017)Americas Conference on Information Systems
O' Connor, Y., Rowan, W., Lynch, L., Heavin, C. (2017) The Evil Side of Sharing Personal Health Information Online Americas Conference on Information Systems [Details]
(2017)European Conference on Information Systems
Kenny, G., Heavin, C. O' Connor, Y., and Ndibuagu, E. (2017) Bridging the Knowledge Gap: Towards a Comprehensive mHealth Training Framework European Conference on Information Systems [Details]
(2017)European Conference on Information Systems
Dick, S., O' Connor, Y., Heavin, C. (2017) Randomised Controlled Trials as a Method of Evaluating Mobile Health Interventions European Conference on Information Systems [Details]
(2017)UK Academy for Information Systems
Kenny, G., O' Connor, Y., Eze, E., Heavin, C. (2017) Understanding the Present to Prepare for the Future: A Review of Health Information Systems in Nigeria UK Academy for Information Systems Oxford, UK, [Details]
(2016)Thirty Seventh International Conference on Information Systems
O’ Connor, Y., Eze, E., Heavin, C. (2016) The Status Quo of IS Conference Publications on Theorising eHealth in Developing Countries Thirty Seventh International Conference on Information Systems [Details]
(2016)International Conference on Health and Social Care Information Systems and Technologies
O’ Connor, Y. & Heavin, C. (2016) Consenting Health related data through Social Media International Conference on Health and Social Care Information Systems and Technologies [Details]
(2016)IFIP WG8.2 Working Conference
Eze, E., Gleasure, R., and Heavin, C. (2016) Adapting an mHealth Tool for use in a Different Developing Country: A Sociamateriality/Coping Perspective IFIP WG8.2 Working Conference [Details]
(2015)The Importance of Economic Evaluations of mHealth Pilots: A Proposed Malawian Case-Study
Berkery, T,O'Connor, Y,Ryan, D,Heavin, C,Gallagher, J,O'Donoghue, J, (2015) PROCEEDINGS OF 9TH EUROPEAN CONFERENCE ON IS MANAGEMENT AND EVALUATION (ECIME 2015) The Importance of Economic Evaluations of mHealth Pilots: A Proposed Malawian Case-Study , pp.21-28 [Details]
(2015)ECIME
AlHarbi, A., Heavin C. and Carton, C. (2015) Flexibility of IT Infrastructure Capability ECIME Bristol, UK, [Details]
(2014)The use of Mobile Technology to Manage Child Health Information: An Irish Study
Heavin, C,Woodworth, S,Mulcahy, H,Leahy-Warren, P,Devos, J,DeHaes, S (2014) PROCEEDINGS OF THE 8TH EUROPEAN CONFERENCE ON IS MANAGEMENT AND EVALUATION (ECIME 2014) The use of Mobile Technology to Manage Child Health Information: An Irish Study , pp.91-100 [Details]
(2016)20th Pacific Asia Conference on Information Systems (PACIS)
O’Connor, Yvonne; Hardy, Victoria; Thompson, Matthew; Mastellos, Nikolaos; Tran, Tammy; O’ Donoghue, John; Chirambo, Griphin Baxter; Andersson, Bo; Carlsson, Sven; Heavin, Ciara (2016) The Importance of Form Field Validation: Lessons Learnt from a Feasibility Study of an mHealth Application in Malawi, Africa 20th Pacific Asia Conference on Information Systems (PACIS) Chiayi, Taiwan, , 27-JUN-16 - 01-JUL-16 Globe icon [Details]
(2016)IFIP WG8.3 Conference
Eze, E., Gleasure, R., and Heavin, C. (2016) How can mHealth applications that are developed in one area of the developing world be adapted for use in others? IFIP WG8.3 Conference [Details]
(2016)International Conference on Big Data
Heavin, C., & O' Connor, Y. (2016) Starting with small Health Data – Opportunities for mHealth in Africa International Conference on Big Data [Details]
(2016)IFIP WG 8.3 DSS 2016 Conference
O' Connor, Y., Ryan, D., Hardy, V., Thompson, M., Wu, J., Heavin, C., O'Donoghue, J. (2016) Stakeholders Perspectives on paper-based and electronic Clinical Decision Support Systems in Malawi, Africa IFIP WG 8.3 DSS 2016 Conference [Details]
(2016)International Conference on Health and Social Care Information Systems and Technologies (HCist)
Eze, E., Gleasure, R., & Heavin, C. (2016) Reviewing mHealth in developing countries: A stakeholder perspective International Conference on Health and Social Care Information Systems and Technologies (HCist) Porto, Portugal, [Details]
(2016)Pacific Asia Conference on Information Systems
O'Connor, Y., Hardy, V., Thompson, M., Mastellos, N., Tran, T., O'Donoghue, J., Chirambo, G.B., Andersson, B., Carlsson. S., Heavin, C. (2016) The Importance of Form Field Validation: Lessons Learnt From a Feasibility Study of an mHealth Application in Malawi, Africa Pacific Asia Conference on Information Systems [Details]
(2015)International Conference on Mobile Business
O’Connor, Y., Heavin, C. O’ Connor, S., Gallagher, J., Wu, J., O’Donoghue, J. (2015) Service Blueprint for Improving Clinical Guideline Adherence via Mobile Health Technology International Conference on Mobile Business [Details]
(2015)ECIME
Berkery, T., O Connor, Y., Ryan, D., Heavin, C., Gallagher, J. and O Donoghue, J. (2015) The Importance of Economic Evaluations of mHealth pilots - A proposed Malawian case-study ECIME [Details]
(2015)Flexibility of Information Technology Infrastructure Capability
AlHarbi, A,Heavin, C,Carton, F, (2015) PROCEEDINGS OF 9TH EUROPEAN CONFERENCE ON IS MANAGEMENT AND EVALUATION (ECIME 2015) Flexibility of Information Technology Infrastructure Capability , pp.243-252 [Details]
(2015)European Conference on Information Systems
McCarthy, S., O Connor, Y., Thompson, M., O Sullivan, T., Ryan, D., O' Connor, S., Gallagher, J., Heavin, C. and O Donoghue, J. (2015) Wearable Vital Sign Technologies and Their Potential Within Low and Middle Income Countries European Conference on Information Systems [Details]
(2015)International Conference on Design Science Research in Information Systems and Technology
O Connor, Y., Hardy, V., Heavin, C., Gallagher, J. and O Donoghue, J. (2015) Supporting LIFE: Mobile Health Application for Classifying, Treating and Monitoring Disease Outbreaks of Sick Children in Developing Countries International Conference on Design Science Research in Information Systems and Technology [Details]
(2014)6TH International Conference on Knowledge Management and Information Sharing – KMIS 2014
Heavin, C., Daly, M., Adam, F. (2014) “Small Data to Big Data - The IS Continuum” 6TH International Conference on Knowledge Management and Information Sharing – KMIS 2014 Rome, Italy, [Details]
(2014)Positioning Predictive Analytics - A Design Evaluation
O'Flaherty, B,Heavin, C,PhillipsWren, G,Carlsson, S,Respicio, A,Brezillon, P (2014) DSS 2.0 - SUPPORTING DECISION MAKING WITH NEW TECHNOLOGIES Positioning Predictive Analytics - A Design Evaluation , pp.414-425 [DOI] [Details]
(2014)International Conference on Mining Intelligence and Knowledge Exploration
O' Connor, Y., O' Sullivan, t., Gallagher, J., Heavin, C., & O' Donoghue, J. (2014) Developing eXtensible mHealth Solutions for Low Resource Settings International Conference on Mining Intelligence and Knowledge Exploration [Details]
(2014)DSS 2.0 – Supporting decision making with new technologies IFIP WG 8.3
O’Flaherty, B. and Heavin, C. (2014) Positioning Predictive Analytics – A Design Evaluation DSS 2.0 – Supporting decision making with new technologies IFIP WG 8.3 [Details]
(2014)8th European Conference on Information Management and Evaluation
Heavin, C., Woodworth, S., Leahy-Warren, P. and Mulcahy, H. (2014) The Use of Mobile Technology to manage Child Health Information – An Irish Study 8th European Conference on Information Management and Evaluation [Details]
(2013)21st European Conference on Information Systems
O’Mahony, C., Heavin, C. and Sammon, D. (2013) A Tool for Analysing the Information Behaviour of Expectant and New Mothers 21st European Conference on Information Systems [Details]
(2012)PROCEEDINGS OF THE 6TH EUROPEAN CONFERENCE ON GAMES BASED LEARNING
Heavin, C;Neville, K (2012) Using Social Media Technology as an Educational Tool PROCEEDINGS OF THE 6TH EUROPEAN CONFERENCE ON GAMES BASED LEARNING , pp.194-201 [Details]
(2012)European Conference on Game Based Learning
Heavin, C. and Neville, K. (2012) Using Social Media Technology as an Educational Tool European Conference on Game Based Learning [Details]
(2012)PROCEEDINGS OF THE 6TH EUROPEAN CONFERENCE ON INFORMATION MANAGEMENT AND EVALUATION
Heavin, C;Adam, F (2012) Dealing With Uncertainty Through KM: Cases in Four Software SMEs PROCEEDINGS OF THE 6TH EUROPEAN CONFERENCE ON INFORMATION MANAGEMENT AND EVALUATION , pp.117-126 [Details]
(2012)6th European Conference on Information Management and Evaluation
Heavin, C. and Adam, F (2012) Dealing with Uncertainty through KM: Cases in Four Software SMEs 6th European Conference on Information Management and Evaluation [Details]
(2011)12th European Conference on Knowledge Management
Heavin, C. and Adam, F. (2011) Understanding the Fit between KAs and the Firm in Five Software SMEs” 12th European Conference on Knowledge Management [Details]
(2010)11th European Conference on Knowledge Management
Heavin, C. and Adam, F.; (2010) Establishing an Operational Approach to Knowledge Management in Small to Medium Sized Software Enterprises (SMEs):Building a Typology of Knowledge Scenarios 11th European Conference on Knowledge Management [Details]
(2010)15th IFIP WG 8.3 International Conference on Decision Making
Heavin, C; Adam, F; (2010) Characterising a Socio-Technical approach to Knowledge Management: Cases in Small to Medium Sized Software Enterprises (SMEs) 15th IFIP WG 8.3 International Conference on Decision Making [Details]
(2010)PROCEEDINGS OF THE 11TH EUROPEAN CONFERENCE ON KNOWLEDGE MANAGEMENT, VOLS 1 AND 2
Heavin', C;Adam, F (2010) Establishing an Operational Approach to Knowledge Management in Small to Medium Sized Software Enterprises (SMEs) - Building a Typology of Knowledge Scenarios PROCEEDINGS OF THE 11TH EUROPEAN CONFERENCE ON KNOWLEDGE MANAGEMENT, VOLS 1 AND 2 , pp.443-454 [Details]
(2009)3rd European Conference on Information Management and Evaluation
Heavin, C. and Adam, F.; (2009) Knowing What we Know: a Study of how Small to Medium Sized Software Enterprises can get Better Visibility on What They Know 3rd European Conference on Information Management and Evaluation [Details]
(2009)PROCEEDINGS OF THE 3RD EUROPEAN CONFERENCE ON INFORMATION MANAGEMENT AND EVALUATION
Heavin, C;Adam, F (2009) Knowing What we Know: a Study of how Small to Medium Sized Software Enterprises can get Better Visibility on What They Know PROCEEDINGS OF THE 3RD EUROPEAN CONFERENCE ON INFORMATION MANAGEMENT AND EVALUATION , pp.195-205 [Details]
(2006)14th European Conference on Information Systems
O¿ Donovan, F., Heavin, C. and Butler, T.; (2006) Towards a model for understanding the key factors in KMS implementation 14th European Conference on Information Systems University of Göteborg, Sweden, , 12-JUN-06 - 14-JUN-06 , pp.1-12 [Details]
(2005)13th European Conference on Information Systems
Dromey S, Heavin C. and Neville K ; (2005) Combining Website Search Engine Optimization with Advanced Web Log Analysis 13th European Conference on Information Systems , 26-MAY-05 - 28-MAY-05 [Details]
(2005)18th Bled eConference eIntegraton in Action
Fenton, M. and Heavin, C.; (2005) Closing the Loop: Providing Web Service Solutions enabling E-Logistics Integration 18th Bled eConference eIntegraton in Action Bled, Slovenia, , 06-JUN-05 - 08-JUN-05 [Details]
(2004)11th European Conference on Information Technology Evaluation ECITE
Heavin, C., McAvoy, J. and Neville, K; (2004) Knowing the Knower: A Systems Development Case Study 11th European Conference on Information Technology Evaluation ECITE , 11-NOV-04 - 12-NOV-04 , pp.175-182 [Details]
(2004)Organisation, Learning and Knowledge Capabilities (OKLC)
Heavin, C. and Adam, F.; (2004) Leveraging IT to Support a Knowledge Environment: Cases in Small to Medium Sized Enterprises Organisation, Learning and Knowledge Capabilities (OKLC) Innsbruck, Austria, , 02-APR-04 - 03-APR-04 [Details]
(2004)Proceedings of the International Federation for Information Processing WC 8.3 Conference on Decision Support Systems, E-learning:
Neville, K. and Heavin, C.,; (2004) Academia's Approach to the CRM Challenge Proceedings of the International Federation for Information Processing WC 8.3 Conference on Decision Support Systems, E-learning: Prato, Tuscany, Italy, , 01-JUL-04 - 03-JUL-04 [Details]
(2004)International Federation for Information Processing WC 8.3 Conference on Decision Support Systems
Neville, K. and Heavin, C; (2004) E-learning: Academia¿s Approach to the CRM Challenge International Federation for Information Processing WC 8.3 Conference on Decision Support Systems [Details]
(2004)Investigating a smart technology
O'Sullivan, K,Neville, K,Heavin, C,Deswarte, Y,Cuppens, F,Jajodia, S,Wang, L (2004) INFORMATION SECURITY MANAGEMENT, EDUCATION AND PRIVACY Investigating a smart technology , pp.81-98 [Details]
(2004)International Federation for Information Processing TC 11 International Information Security Conference
O¿Sullivan, K., Neville, K. and Heavin, C; (2004) Investigating a Smart Technology International Federation for Information Processing TC 11 International Information Security Conference , pp.81-98 [Details]
(2003)Americas Conference on Information Systems
Heavin, C. and Fitzgerald, B. ; (2003) Strategically Planning IT: Institutional Influences Shaping a Software Sector Americas Conference on Information Systems Florida, USA, , 04-AUG-03 - 06-AUG-03 [Details]
(2003)IS Perspectives in the Context of Globalization: Joint IFIP WG 8.2+9.4 Conference
Heavin, C., Fitzgerald, B. and Trauth, E., ; (2003) Factors Influencing Ireland's Software Industry: Lessons for Economic Development through IT IS Perspectives in the Context of Globalization: Joint IFIP WG 8.2+9.4 Conference Athens Greece, , 15-JUN-03 - 17-JUN-03 [Details]

Other Journals

YearPublication
(2012)'Special Issue'
Heavin, C. (2012) 'Special Issue' Journal of Decision Systems, . [Details]

Published Reports

YearPublication
(2015)Evaluating the feasibility of implementation of e-­‐CCM: a protocol Version 1.0.
Hardy, V., Thompson, M., O'Sullivan, T., O' Connor, Y., Heavin, C., O'Donoghue, J. (2015) Evaluating the feasibility of implementation of e-­‐CCM: a protocol Version 1.0. University College Cork, Cork, Ireland. [Details]
(2014)Supporting LIFE - Software Solution and Design Report.
O’ Sullivan, T., O`Donoghue, J., Heavin, C. (2014) Supporting LIFE - Software Solution and Design Report. University College Cork, Cork, Ireland. [Details]
(2014)Supporting LIFE - Report on Stakeholder Views and Feedback to Proposed Malawi-based Work Plans.
O’ Connor, Y., O`Donoghue, J., Heavin, C. (2014) Supporting LIFE - Report on Stakeholder Views and Feedback to Proposed Malawi-based Work Plans. University College Cork, Cork, Ireland. [Details]
(2014)Supporting LIFE - Report on Feasible Technics Practices.
McCarthy, S., O’Connor, Y., O’Sullivan, T., O’Connor, S., O’Donoghue, J., Heavin, C., Thompson, M. (2014) Supporting LIFE - Report on Feasible Technics Practices. University College Cork, Cork, Ireland. [Details]
(2014)Supporting LIFE – Documentary Video 1.
Ryan, D., O’Sullivan, T., O’Connor, Y., O`Donoghue, J., Gallagher, J., Heavin, C., Gallos, E. (2014) Supporting LIFE – Documentary Video 1. University College Cork, Cork, Ireland. [Details]
(2014)Supporting LIFE – 12 Month Evaluation Report.
O’Sullivan, T., O’Connor, Y., O’Connor, S., Gallagher, J., O`Donoghue, J., Heavin, C. (2014) Supporting LIFE – 12 Month Evaluation Report. University College Cork, Cork, Ireland. [Details]

Abstract

YearPublication
(2017)Emotions and eConsent on Health Social Networks: A User Behaviour Approach.
Rowan, W., Lynch, L., O' Connor, Y., Heavin, C. (2017) Emotions and eConsent on Health Social Networks: A User Behaviour Approach. Abstract [Details]
(2016)Consenting HeAlth related dAta through Social Media.
O' Connor, Y. Heavin, C. (2016) Consenting HeAlth related dAta through Social Media. Abstract [Details]
(2016)Informed consent on Health Social Networking Sites Predicting decision autonomy through Situated Awareness.
Lawlor, A., Lynch, L., O' Connor, Y., Heavin, C. (2016) Informed consent on Health Social Networking Sites Predicting decision autonomy through Situated Awareness. UCC: Abstract [Details]
(2016)Health Social Networks and Informed Consent: What happens to your Patient Generated Health Data?.
O' Connor, Y., Lynch, L., Lawlor, A., Heavin, C. (2016) Health Social Networks and Informed Consent: What happens to your Patient Generated Health Data?. Abstract [Details]
(2015)The impact of mobile phones on the performance of health care workers at the primary care level in developing countries – a case-study of Nigeria.
O'Mahony, C., Heavin, C. and Sammon, D. (2015) The impact of mobile phones on the performance of health care workers at the primary care level in developing countries – a case-study of Nigeria. Abstract [Details]
(2015)A Mobile Application for Child Health Information Tracking -.
Gleeson, M., Mulcahy, H., Leahy-Warren, P. and Heavin, C. (2015) A Mobile Application for Child Health Information Tracking -. Abstract [Details]
(2015)Exploring Intentional Behaviours of Indirect Users of mHealth: Impression Formulation.
O Connor, Y, Heavin, C. and O Donoghue, J. (2015) Exploring Intentional Behaviours of Indirect Users of mHealth: Impression Formulation. mHealth Conference 2015. NUI Galway: Abstract [Details]

Blog

YearPublication
(2017)Why use a common language when developing and using decision support?.
Ciara Heavin and Daniel J. Power (2017) Why use a common language when developing and using decision support?. Blog Globe icon [Details]
(2017)How can managers create a successful digital transformation?.
Heavin, C. and Power, D.J. (2017) How can managers create a successful digital transformation?. Blog Globe icon [Details]
(2017)How do data-driven, data-based and data-informed decision making differ?.
Heavin, C. and Power, D.J. (2017) How do data-driven, data-based and data-informed decision making differ?. Blog Globe icon [Details]
(2016)What are the characteristics of decisions?.
Daniel J. Power and Ciara Heavin (2016) What are the characteristics of decisions?. Blog Globe icon [Details]
(2017)What is mobile business analytics and intelligence?.
Daniel J. Power and Ciara Heavin (2017) What is mobile business analytics and intelligence?. Blog Globe icon [Details]
(2017)What are current trends in BI and Data Analytics?.
Ciara Heavin and Daniel J. Power (2017) What are current trends in BI and Data Analytics?. Blog Globe icon [Details]
(2017)What are the skills of a data scientist?.
Ciara Heavin and Daniel J. Power (2017) What are the skills of a data scientist?. Blog Globe icon [Details]
(2017)What is User Experience (UX) design for building DSS?.
Ciara Heavin and Daniel J. Power (2017) What is User Experience (UX) design for building DSS?. Blog Globe icon [Details]
(2016)When is a decision framed properly?.
Daniel J. Power and Ciara Heavin (2016) When is a decision framed properly?. Blog Globe icon [Details]

Book Reviews

YearPublication
(2005)Book Review.
Heavin, C. (2005) Book Review. Book Reviews [Details]

Editorship

YearPublication
(2017)Health Information Systems - Integration in the Global Healthcare Ecosystem.
Heavin, C. (2017) Health Information Systems - Integration in the Global Healthcare Ecosystem. Editorship Globe icon [Details]

Honours and Awards

 YearTitleAwarding Body
2014Scholarship Aurora Leadership Programme Universirt College Cork
2016Ten Outstanding Young Persons of the Year JCI Cork

Professional Associations

 AssociationFunctionFrom / To
International Institute of Business Analysis (IIBA) Member05-JUN-14 /
Association of Information Systems Member01-MAY-16 /
Health Informatics Society of Ireland Member02-JUN-16 /

Conference Contributions

YearPublication
(2017)Americas Conference on Information Systems,
Kenny, G., Heavin, C., O'Connor, Y., Eze, E., Nidbuagu, E. (2017) Making Mobile Health about the User: Understanding Primary Healthcare Workers’ Attitudes towards mHealth Adoption. [Oral Presentation], Americas Conference on Information Systems, Boston, MA . [Details]
(2016)SIGHealth Workshop, Thirty Seventh International Conference on Information Systems (ICIS),
Lawlor, A., Heavin, C., O’ Connor, Y., Lynch, L. (2016) Predicting Decision Autonomy through Situated Awareness: Towards a better understanding of informed consent on Health Social Network Sites (HSN). [Oral Presentation], SIGHealth Workshop, Thirty Seventh International Conference on Information Systems (ICIS), Dublin . [Details]
(2016)SIGHealth Workshop, Thirty Seventh International Conference on Information Systems (ICIS),
Kenny, G., Heavin, C., O’Connor, Y., Eze, E., Ndibuagu, E. (2016) Towards a Shared Mental Model: A Case of Mobile Health Intervention in Nigeria, Africa. [Oral Presentation], SIGHealth Workshop, Thirty Seventh International Conference on Information Systems (ICIS), Dublin . [Details]
(2016)IFIP WG 8.3 Conference,
K. Neville, S. O' Riordan, C.Heavin, Y. O' Connor (2016) Organisers of Accepted Workshop entitled Decision Support Systems for Public Health Services. [Other], IFIP WG 8.3 Conference, Cork, Ireland . [Details]
(2015)EuroSotl 2015 - Bridging Boundaries through the Scholarship of Teaching & Learning June 8, 2015,
Kiely, G. & Heavin, C. (2015) Panel Contributors - Undergraduate Research in the Curriculum. [Invited Oral Presentation], EuroSotl 2015 - Bridging Boundaries through the Scholarship of Teaching & Learning June 8, 2015, Cork, Ireland . [Details]
(2012)ECIME 2012,
Mini track on Preparedness of SMEs through IS Evaluation and Management (2012) http://academic-conferences.org/ecime/ecime2012/ecime12-home.htm. [Chair Sessions at Symposia], ECIME 2012, University College Cork, Cork, Ireland , 11-SEP-12. [Details]
(2010)ULearning Conference - Poster,
Heavin, C. and Adam, F (2010) Knowledge Activities to Knowledge Scenarios. [Poster Presentation], ULearning Conference - Poster, Limerick, Ireland . [Details]

Committees

 CommitteeFunctionFrom / To
CARL (Community Access Research Links) Committee Member2015 /
European Conference on Knowledge Management Member2012 /
Staff Enhancement and Professional Development Committee Member2005 / 2010
Social Research Ethics Committee (SREC) Member2013 /
European Conference on IS Management and Evaluation Member2009 /
External Examiner IS GMIT External Examiner Information Systems2014 / 2015
BIS Staff Student Support Committee Member2013 /

Employment

 EmployerPositionFrom / To
Business Information Systems, UCC Lecturer BIS01-SEP-02 / 21-MAY-10
MFS Investment Management, Boston MA Web Developer03-APR-00 / 01-SEP-00
SunLife MicroSystems, Waterford, Ireland Web Developer28-JUN-99 /

Education

 YearInstitutionQualificationSubject
2016University College Cork Postgrad Cert. in Teaching & Learning in HETeaching and Learning
2017University College Cork Postgrad Dip in Teaching & Learning in HEScholarship of Teaching and Learning
2010University College Cork PHDAn Investigation of Approaches to Knowledge Management in Small to Medium Sized Software Enterprises (SMEs): From Knowledge Activities to Knowledge Scenarios
2001University College Cork BSC - BIS - UCCInformation Systems
2002University College Cork MScMIS - The History of Ireland's Software Industry

Consultancy

 ClientDescription
HEA/IT Carlow

HEA MSc IT Programme Validation Board

Galway Mayo IT

BSc Business Information Systems Programme Validation Board

Outreach Activities

 Description

Co-coordinator of the annual BIS Transition Year programme since  2010

UCC Open Day October 2016
https://www.killarneytoday.com/students-briefed-on-attractions-of-irelands-leading-university/

Secondary School Visits and Presentations since 2002

  • Opportunities for Business Professionals with Information Systems expertise

BIS MakeITWork Programme Co-coordinator since 2014



EU-Excel Team Mentor Cork Scrums

https://ec.europa.eu/programmes/horizon2020/en/news/eu-xcel-new-h2020-project-looking-tech-entrepren...

2015 Speech Angel Team

2016 POD Team


"We must challenge myths about females in IT" (2015)

http://www.thejournal.ie/readme/women-in-it-industry-2130121-May2015/

Jointly written by Dr Ciara Heavin and Dr Gaye Kiely, Co-Directors BSc Business Information Systems, University College Cork, and Ms Patricia Lynch, Director BIS Placement Programme, University College Cork

Journal Activities

 JournalRoleTo / From
Journal Of Decision Systems Member of Editorial Board06-OCT-14 -
Journal Of Medical Internet Research Member of Editorial Board29-JUL-16 -
Journal Of Decision Systems Member of Editorial Board07-NOV-11 -
Journal Of Organizational And End User Computing Member of Editorial Board23-NOV-09 -
Information Systems Frontiers Editor01-MAY-14 -

Other Activities

 Description

Organising Chair IFIPWG 8.3 June 2016

  • Successfully attracted Failte Ireland funding to part support the event

Session Chair Barcelona 7-9th Nov 2017 at International Conference on Health and Social Care Information Systems and Technologies

Invited Speaker, National University of Limerick, Heavin, C. and O'Connor, Y. "Tips and Tricks for a Successful Wellcome Seed Application" April 2017

CHASM Project Wellcome Trust in the Irish Media - May 2017 - http://www.irishexaminer.com/ireland/warning-that-online-health-forums-may-share-personal-details-44...

Research Seminar Series - Invited Speaker Business Information Systems, J.E Cairnes School of Economics and Business, National University College Galway, Ireland, Heavin, C and Kenny, G. "IMPACT Project: Findings, Future Directions, and Opportunities" April 2017

Guest Editor - Journal of THE Midwest Association for Information Systems (JMWAIS) http://www.jmwais.org/CFP%20HIS.pdf July 2017

Associate Editor - Journal of Modeling in Management  - http://www.emeraldgrouppublishing.com/products/journals/editorial_team.htm?id=jm2 May 2017

Crossing the CHASM to Digital Health May 17th 2017- 3rd European Technology Assessment Conference
 CHASM Project Workshop Sponsored by Wellcome Trust Seed Award 
https://cork2017.technology-assessment.info/images/files/Call-for-Papers---Crossing-the-CHASM-to-Dig...

Dissemination Funded Research Projects -

May 2017

http://www.irishexaminer.com/ireland/warning-that-online-health-forums-may-share-personal-details-44...

June 2016

http://www.womenmeanbusiness.com/2016/06/e115000-funding-chasm-project-ucc/

http://www.businessworld.ie/news/-115-000-funding-for-CHASM-Project-in-UCC--564467.html

http://thecork.ie/2016/06/07/e115000-funding-for-chasm-project-in-ucc/


Big Data Conference 2016 Wessex Institute

Invited Speaker -  "Starting with small health data – opportunities for mHealth in Africa" http://www.wessex.ac.uk/conferences/2016/big-data-2016


Attended Sprint Accelerator Programme, UCC Jan - June '16


Visiting Lecturer, Database Design, Czech University of Life Science, Prague Czech Republic, since 2015

Teaching Interests

Current Teaching includes:

  • Object Oriented Analysis and Design (Undergraduate)
  • Final Year Research Project Supervision (Undergraduate)
  • Database Analysis, Design and Development (Postgraduate)
  • Opportunity Assessment and Recognition in High Technology Venture (Postgraduate)
  • IS Research Practicum 1 (PhD)

Recent Postgraduates

 Graduation YearStudent NameInstitutionDegree TypeThesis Title
2015Damien University College CorkMScDesigning, Developing and Testing an Evaluation Matrix

Current Postgraduate Students

 StudentDegree Type
Alhassan Ibrahim Doctoral Degree (Structured)

Modules Taught

 Term (ID))TitleLinkSubject
2018Principles and Practice of Systems Development IS2205Principles and Practice of Systems Development