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Biography

Dr Carolanne Mahony is a lecturer and researcher in the Business Information Systems department, Cork University Business School (CUBS), University College Cork, Ireland. She is co-director of the MSc in Design and Development of Digital Business. Carolanne is the Founder and Director of Eitic, a multidisciplinary research cluster which aims to anticipate the future negative impacts of information systems and affect positive change.  Previous to re-entering academia to complete her PhD, she spent several years working in supply chain.

Carolanne was awarded a PhD in 2017 from University College Cork. She also holds a Postgraduate Certificate in Teaching and Learning in Higher Education. In 2023, Carolanne won the Irish Academy of Management (IAM) Outstanding Business Educator of the Year Award.

Carolanne has acted as an associate editor for the European Conference on Information Systems (ECIS) and a reviewer for the following IS journals and conferences:

• Communications of the Association for Information Systems (CAIS) 
• Journal of Medical Internet research (JMIR) 
• Journal of Medical Internet research: mHealth and uHealth (JMIR mHealth and uHealth) 
• Journal of Medical Internet research: Mental Health (JMIR Mental Health) 
• Journal of Decision Systems (JDS) 
• Journal of Information Systems Education (JISE) 
• International Conference on Information Systems (ICIS) 
• European Conference on Information Systems (ECIS) 

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Research Interests

Carolanne's research interests focus on analysing the current and future impacts of Information systems to affect positive change. To this end, her research interests include:

• The Dark Side of IT
• How individuals assess and use information systems
• Citizen-engaged research
  
• The scholarship of teaching & learning
  

Carolanne has previously published in the areas of Internet Governance, Technostress, IS Security, Decision Support, and Information Behaviour. Carolanne has published articles in leading peer-reviewed journals such as Internet Research, Information Technology & People, Computers in Human Behavior, and the Journal of Decision Systems. She has also published in conferences such as Hawaii International Conference on System Sciences (HCIS), European Conference on Information Systems (ECIS), IFIP WG 8.3 Decision Support Open Conference, and ACM Collective Intelligence Conference.


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Publications

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Peer Reviewed Journals

	Year	Publication
	(2024)	'Critical success factors for Security Education, Training and Awareness (SETA) programme effectiveness: an empirical comparison of practitioner perspectives' Alyami A.;Sammon D.;Neville K.;Mahony C. (2024) 'Critical success factors for Security Education, Training and Awareness (SETA) programme effectiveness: an empirical comparison of practitioner perspectives'. Information And Computer Security, [DOI] [Details]
	(2023)	'The dark side of digitalization and social media platform governance: a citizen engagement study' McCarthy, S;Rowan, W;Mahony, C;Vergne, A (2023) 'The dark side of digitalization and social media platform governance: a citizen engagement study'. Internet Research, [DOI] [Details]
	(2023)	'Exploring the impact of augmented reality on student academic self-efficacy in higher education' O'Connor Y.;Mahony C. (2023) 'Exploring the impact of augmented reality on student academic self-efficacy in higher education'. Computers In Human Behavior, 149 [DOI] [Details]
	(2023)	'The critical success factors for Security Education, Training and Awareness (SETA) program effectiveness: a lifecycle model' Areej Alyami;David Sammon;Karen Neville;Carolanne Mahony; (2023) 'The critical success factors for Security Education, Training and Awareness (SETA) program effectiveness: a lifecycle model'. Information Technology & People, [DOI] [Details]
	(2022)	'Identifying design guidelines for online information resources: a study of expectant and new mothers' Mahony, C;Heavin, C;Sammon, D (2022) 'Identifying design guidelines for online information resources: a study of expectant and new mothers'. Information Technology and People, 35 (8):23-51   [DOI] [Details]
	(2022)	'Health-related information resource use: an exploratory study of expectant mothers' Mahony, C;Heavin, C;Sammon, D (2022) 'Health-related information resource use: an exploratory study of expectant mothers'. Journal of Decision Systems, 31 (3):234-257   [DOI] [Details]
	(2020)	'Workers' technostress: a review of its causes, strains, inhibitors, and impacts' Nisafani, AS;Kiely, G;Mahony, C (2020) 'Workers' technostress: a review of its causes, strains, inhibitors, and impacts'. Journal of Decision Systems, [DOI] [Details]
	(2020)	'Exploring IS security themes: a literature analysis' Areej Alyami;David Sammon;Karen Neville;Carolanne Mahony; (2020) 'Exploring IS security themes: a literature analysis'. Journal of Decision Systems, [DOI] [Details]
	(2016)	'Design guidelines for online resources: a longitudinal analysis of information processing' Mahony, Carolanne; Sammon, David; Heavin, Ciara (2016) 'Design guidelines for online resources: a longitudinal analysis of information processing'. Journal of Decision Systems, 25 :329-342 [DOI] [Full Text] [Details]
	(2013)	'Evaluating the Effectiveness of Clinical Decision Support Systems: The Case of Multimorbidity Care' Grace, Audrey; Mahony, Carolanne; O’Donoghue, John; Heffernan, Tony; Molony, David; Carroll, Thomas (2013) 'Evaluating the Effectiveness of Clinical Decision Support Systems: The Case of Multimorbidity Care'. Journal of Decision Systems, 22 (3):97-108 [DOI] [Full Text] [Details]

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Conference Publications

	Year	Publication
	(2021)	Proceedings of the 54th Hawaii International Conference on System Sciences S McCarthy, C Mahony, W Rowan, H Tran-Karcher, M Potet (2021) The Pragmatic School of Thought in Open Science Practice: A Case Study of Multi-stakeholder Participation in Shaping the Future of Internet Governance Proceedings of the 54th Hawaii International Conference on System Sciences   [DOI] [Details]
	(2021)	ACM Collective Intelligence Conference S McCarthy, W Rowan, Z Alshabeeb, C Mahony, M O'Driscoll (2021) ‘I’ll Be Watching You’: A Social Cognitive Theory Perspective of Citizens’ Relationship with Surveillance Capitalism ACM Collective Intelligence Conference   [Details]
	(2020)	IFIP WG 8.3 Decision Support Open Conference Nisafani A.S.;Kiely G.;Mahony C. (2020) Workers’ technostress: a review of its causes, strains, inhibitors, and impacts IFIP WG 8.3 Decision Support Open Conference [DOI] [Details]
	(2020)	Information Science Trends - ASIS&T European Chapter Series Carolanne Mahony;Ciara Heavin;David Sammon; (2020) Health Information Use During Pregnancy Information Science Trends - ASIS&T European Chapter Series   [DOI] [Details]
	(2019)	DUBLIN 2019 – An Irish WorldCon, The 77th World Science Fiction Convention Mahony, Carolanne; Woodworth, Simon; Heavin, Ciara; Feller, Joseph (2019) Panel Discussion: If Ethical Technological Innovation is the Challenge, is Science Fiction the Solution? DUBLIN 2019 – An Irish WorldCon, The 77th World Science Fiction Convention Dublin, Ireland, , 15-AUG-19 - 19-AUG-19 [DOI] [Full Text] [Details]
	(2019)	Learning Connections 2019: Spaces, People, Practice Carolanne Mahony;Andrew Pope; (2019) Integrating Industry into Business School Education Learning Connections 2019: Spaces, People, Practice   [DOI] [Details]
	(2016)	IFIP 8.3 - Big Data, Better Decisions, Brighter Future C Mahony, D Sammon, C Heavin (2016) Design guidelines for online resources: a longitudinal analysis of information processing IFIP 8.3 - Big Data, Better Decisions, Brighter Future , pp.329-342   [DOI] [Details]
	(2013)	21st European Conference on Information Systems Mahony, C., Heavin, C. and Sammon, D. (2013) A Tool for Analysing the Information Behaviour of Expectant and New Mothers 21st European Conference on Information Systems [Full Text] [Details]
	(2013)	ECIS 2013 - Proceedings of the 21st European Conference on Information Systems (2013) A tool for analysing the information behaviour of expectant and new mothers ECIS 2013 - Proceedings of the 21st European Conference on Information Systems [Details]
	(2013)	MEDINFO 2013: PROCEEDINGS OF THE 14TH WORLD CONGRESS ON MEDICAL AND HEALTH INFORMATICS, PTS 1 AND 2 Grace, A;Mahony, C;O'Donoghue, J;Heffernan, T;Molony, D;Carroll, T (2013) A Vision for Enhancing Multimorbid Care using Clinical Decision Support Systems MEDINFO 2013: PROCEEDINGS OF THE 14TH WORLD CONGRESS ON MEDICAL AND HEALTH INFORMATICS, PTS 1 AND 2 , pp.1117-1117 [DOI] [Details]

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Book Chapters

	Year	Publication
	(2024)	'Chapter 11: Demystifying big data' Andrew Pope and Carolanne Mahony (2024) 'Chapter 11: Demystifying big data' In: Gearóid Ó Súilleabháin, Donna Lanclos, and Tom Farrelly (eds). How to Use Digital Learning with Confidence and Creativity. Cheltenham, UK: Edward Elgar Publishing. [DOI] [Details]
	(2016)	'Computerized Decision Support Systems for Multimorbidity Care - An Urgent Call for Research and Development' Grace, A., O'Donognue, J., Mahony, C., Heffernan, T., Moloney, D., Carroll, T. (2016) 'Computerized Decision Support Systems for Multimorbidity Care - An Urgent Call for Research and Development' In: Isabel Maria Miranda and Maria Manuela Cruz-Cunha (eds). Encyclopedia of E-Health and Telemedicine. Hershey, Pennsylvania: IGI Global.   [DOI] [Full Text] [Details]
	(2013)	'A Vision for Enhancing Multimorbid Care using Clinical Decision Support Systems' A Grace, C Mahony, J O'Donoghue, T Heffernan, D Molony, T Carroll (2013) 'A Vision for Enhancing Multimorbid Care using Clinical Decision Support Systems' In: Studies in Health Technology and Informatics. Amsterdam: IOS Press. [DOI] [Details]

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Thesis/Dissertation

	Year	Publication
	(2017)	Exploring the Information behaviour of expectant and new mothers: a longitudinal study. Mahony, Carolanne (2017) Exploring the Information behaviour of expectant and new mothers: a longitudinal study. Thesis/Dissertation   [Details]

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Professional Activities

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Honours and Awards

	Year	Title	Awarding Body
	2023	Outstanding Business Educator of the Year	Irish Academy of Management
	2022	Research Excellence Publication Award	Cork University Business School
	2021	Research Impact Award	Cork University Business School

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Conference Contributions

	Year	Publication
	(2020)	Information Science Trends - ASIS&T European Chapter Series, P O'Sullivan, C Mahony (2020) How can the Government tackle an Infodemic during a Pandemic?. [Poster Presentation], Information Science Trends - ASIS&T European Chapter Series, Online . [Details]
	(2020)	PSI Online Annual Conference 2020, W Rowan, S McCarthy, C Mahony, (2020) Hear our Voice! Exploring Citizens' Perspectives on the Digitalization of Life. [Poster Presentation], PSI Online Annual Conference 2020, Ireland . [Details]
	(2019)	DUBLIN 2019 – An Irish WorldCon, The 77th World Science Fiction Convention, C Mahony, S Woodworth, C Heavin, J Feller (2019) Panel discussion: If ethical technological innovation is the challenge, is science fiction the solution?. [Invited Lectures (Workshops)], DUBLIN 2019 – An Irish WorldCon, The 77th World Science Fiction Convention, Dublin . [Details]
	(2015)	INFANT Research Day, C Mahony, C Heavin, D Sammon (2015) The Information Behaviour of Expectant and New Mothers: A Longitudinal Study. [Poster Presentation], INFANT Research Day, Brookfield Health Sciences Building, UCC , 16-JUN-15 - 16-JUN-15. [Details]
	(2012)	Proceedings of the 6th European Conference on Information Management and Evaluation, C Mahony, C Heavin, D Sammon (2012) A Longitudinal Study of the Information Behaviour of Postmodern Women from Antenatal to Postnatal. [Poster Presentation], Proceedings of the 6th European Conference on Information Management and Evaluation, University College Cork . [Details]

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Committees

	Committee	Function	From / To
	PRME (Principles for Responsible Management Education Initiative)	PRME Lead BIS	2022 /
	College of Business and Law Research Ethics Committee	Reviewer	2021 /
	Business Information Systems Ethics Committee	Chair	2020 /
	BIS Athena Swan Steering Committee	Committee Member	2018 /
	Business Information Systems Ethics Committee	Reviewer	2017 / 2020

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Employment

	Employer	Position	From / To
	University College Cork	Researcher	01-OCT-16 / 14-AUG-17
	University College Cork	Lecturer	15-AUG-17 /
	Cork Institute of Technology	Part-time Lecturer	01-OCT-13 / 30-AUG-16
	University College Cork	Part-time Lecturer	02-SEP-12 / 27-AUG-15
	Dell	Systems and Processes Project Team	01-JUL-07 / 31-JAN-08
	Dell	Buyer/Planner	01-FEB-08 / 20-SEP-10
	Dell	Procurement Project Team	20-AUG-06 / 30-JUN-07

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Education

	Year	Institution	Qualification	Subject
	2017	University College Cork	PhD	Business Information Systems
	2018	University College Cork	PGCert	Teaching and Learning in Higher Education
	2006	Cork Institute of Technology	BBS(Hons)	Business Information Systems

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Teaching Activities

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Teaching Interests

Carolanne has experience lecturing at undergraduate, postgraduate and executive levels; with class sizes ranging from 8 to 134. She has taught various Information Systems (IS) subjects, including web development, systems analysis and design, e-commerce and e-health. More recently her teaching has focused on the design of IS, covering topics such as IS trends, design thinking, use experience design, ethics, internationalisation and accessibility. She has been the co-director of the MSc in Design and Development of Digital Business since 2019. Carolanne won the Irish Academy of Management (IAM) Outstanding Business Educator of the Year Award in 2023.