Assessing Interaction Quality in Human–AI Dialogue: An Integrative Review and Multi-Layer Framework for Conversational Agents

Research output: Contribution to journal › Article › peer-review

Original language	Undefined/Unknown
Journal	Machine Learning and Knowledge Extraction
DOIs	https://doi.org/10.3390/make8020028
Publication status	Published - 26 Jan 2026

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@article{ccf312d573f74cafa7fd61a32648e03b,

title = "Assessing Interaction Quality in Human–AI Dialogue: An Integrative Review and Multi-Layer Framework for Conversational Agents",

author = "Luca Marconi and Luca Longo and Federico Cabitza",

year = "2026",

month = jan,

day = "26",

doi = "10.3390/make8020028",

language = "Undefined/Unknown",

journal = "Machine Learning and Knowledge Extraction",

issn = "2504-4990",

publisher = "Multidisciplinary Digital Publishing Institute (MDPI)",

}

TY - JOUR

T1 - Assessing Interaction Quality in Human–AI Dialogue: An Integrative Review and Multi-Layer Framework for Conversational Agents

AU - Marconi, Luca

AU - Longo, Luca

AU - Cabitza, Federico

PY - 2026/1/26

Y1 - 2026/1/26

UR - https://doi.org/10.3390/make8020028

U2 - 10.3390/make8020028

DO - 10.3390/make8020028

M3 - Article

SN - 2504-4990

JO - Machine Learning and Knowledge Extraction

JF - Machine Learning and Knowledge Extraction

ER -