Conceptual Framework of Contact-Less Consumer Products Industry During and Post-pandemic Era

Radhya Sahal; Saeed H. Alsamhi; Kenneth N. Brown

doi:10.1007/978-3-031-20936-9_13

Conceptual Framework of Contact-Less Consumer Products Industry During and Post-pandemic Era

Radhya Sahal
, Saeed H. Alsamhi
, Kenneth N. Brown

University College Cork
Technological University of the Shannon: Midland Midwest

Research output: Chapter in Book/Report/Conference proceedings › Chapter › peer-review

Abstract

The COVID-19 era has reshaped the world regarding the contact-less economy, healthcare systems, remote work environment, people’s lifestyle and their daily routines, etc. The consumer products (CP) industry is being impacted due to the behaviours of consumers during self-quarantine. This accelerates adopting digital transformation and upgrading the business models for the contact-less CP industry. Accordingly, this study provides a step toward the contact-less CP industry during and post-pandemic. First, we have proposed a conceptual framework for the contact-less CP industry that aims to bring together the key advanced technologies (e.g., Digital Twin (DT), blockchain, AI, cloud computing, 5G, and robots). The combination of the advanced technologies provides data monitoring, transparency, traceability, automation, and data sharing among consumers and CP partners. The proposed framework will enable a more contact-less personalized interaction that will work towards higher levels of consumer satisfaction while maintaining contact-less economy growth. Then, we have described how the proposed framework can be applied for contact-less delivery services for the CP industry during and post-pandemic.

Original language	English
Title of host publication	Internet of Things - 5th The Global IoT Summit, GIoTS 2022, Revised Selected Papers
Editors	Aurora González-Vidal, Ahmed Mohamed Abdelgawad, Essaid Sabir, Sébastien Ziegler, Latif Ladid
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	161-174
Number of pages	14
ISBN (Print)	9783031209352
DOIs	https://doi.org/10.1007/978-3-031-20936-9_13
Publication status	Published - 2022
Event	5th The Global IoT Summit, GIoTS 2022 - Dublin, Ireland Duration: 20 Jun 2022 → 23 Jun 2022

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	13533 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	5th The Global IoT Summit, GIoTS 2022
Country/Territory	Ireland
City	Dublin
Period	20/06/22 → 23/06/22

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

Blockchain
Consumer products industry
Contact-less
COVID-19
Digital twin
Post pandemic

Access to Document

10.1007/978-3-031-20936-9_13

Cite this

Sahal, R., Alsamhi, S. H., & Brown, K. N. (2022). Conceptual Framework of Contact-Less Consumer Products Industry During and Post-pandemic Era. In A. González-Vidal, A. Mohamed Abdelgawad, E. Sabir, S. Ziegler, & L. Ladid (Eds.), Internet of Things - 5th The Global IoT Summit, GIoTS 2022, Revised Selected Papers (pp. 161-174). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13533 LNCS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-20936-9_13

Sahal, Radhya ; Alsamhi, Saeed H. ; Brown, Kenneth N. / Conceptual Framework of Contact-Less Consumer Products Industry During and Post-pandemic Era. Internet of Things - 5th The Global IoT Summit, GIoTS 2022, Revised Selected Papers. editor / Aurora González-Vidal ; Ahmed Mohamed Abdelgawad ; Essaid Sabir ; Sébastien Ziegler ; Latif Ladid. Springer Science and Business Media Deutschland GmbH, 2022. pp. 161-174 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Conceptual Framework of Contact-Less Consumer Products Industry During and Post-pandemic Era",

abstract = "The COVID-19 era has reshaped the world regarding the contact-less economy, healthcare systems, remote work environment, people{\textquoteright}s lifestyle and their daily routines, etc. The consumer products (CP) industry is being impacted due to the behaviours of consumers during self-quarantine. This accelerates adopting digital transformation and upgrading the business models for the contact-less CP industry. Accordingly, this study provides a step toward the contact-less CP industry during and post-pandemic. First, we have proposed a conceptual framework for the contact-less CP industry that aims to bring together the key advanced technologies (e.g., Digital Twin (DT), blockchain, AI, cloud computing, 5G, and robots). The combination of the advanced technologies provides data monitoring, transparency, traceability, automation, and data sharing among consumers and CP partners. The proposed framework will enable a more contact-less personalized interaction that will work towards higher levels of consumer satisfaction while maintaining contact-less economy growth. Then, we have described how the proposed framework can be applied for contact-less delivery services for the CP industry during and post-pandemic.",

keywords = "Blockchain, Consumer products industry, Contact-less, COVID-19, Digital twin, Post pandemic",

author = "Radhya Sahal and Alsamhi, \{Saeed H.\} and Brown, \{Kenneth N.\}",

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Sahal, R, Alsamhi, SH & Brown, KN 2022, Conceptual Framework of Contact-Less Consumer Products Industry During and Post-pandemic Era. in A González-Vidal, A Mohamed Abdelgawad, E Sabir, S Ziegler & L Ladid (eds), Internet of Things - 5th The Global IoT Summit, GIoTS 2022, Revised Selected Papers. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 13533 LNCS, Springer Science and Business Media Deutschland GmbH, pp. 161-174, 5th The Global IoT Summit, GIoTS 2022, Dublin, Ireland, 20/06/22. https://doi.org/10.1007/978-3-031-20936-9_13

Conceptual Framework of Contact-Less Consumer Products Industry During and Post-pandemic Era. / Sahal, Radhya; Alsamhi, Saeed H.; Brown, Kenneth N.
Internet of Things - 5th The Global IoT Summit, GIoTS 2022, Revised Selected Papers. ed. / Aurora González-Vidal; Ahmed Mohamed Abdelgawad; Essaid Sabir; Sébastien Ziegler; Latif Ladid. Springer Science and Business Media Deutschland GmbH, 2022. p. 161-174 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13533 LNCS).

Research output: Chapter in Book/Report/Conference proceedings › Chapter › peer-review

TY - CHAP

T1 - Conceptual Framework of Contact-Less Consumer Products Industry During and Post-pandemic Era

AU - Sahal, Radhya

AU - Alsamhi, Saeed H.

AU - Brown, Kenneth N.

PY - 2022

Y1 - 2022

N2 - The COVID-19 era has reshaped the world regarding the contact-less economy, healthcare systems, remote work environment, people’s lifestyle and their daily routines, etc. The consumer products (CP) industry is being impacted due to the behaviours of consumers during self-quarantine. This accelerates adopting digital transformation and upgrading the business models for the contact-less CP industry. Accordingly, this study provides a step toward the contact-less CP industry during and post-pandemic. First, we have proposed a conceptual framework for the contact-less CP industry that aims to bring together the key advanced technologies (e.g., Digital Twin (DT), blockchain, AI, cloud computing, 5G, and robots). The combination of the advanced technologies provides data monitoring, transparency, traceability, automation, and data sharing among consumers and CP partners. The proposed framework will enable a more contact-less personalized interaction that will work towards higher levels of consumer satisfaction while maintaining contact-less economy growth. Then, we have described how the proposed framework can be applied for contact-less delivery services for the CP industry during and post-pandemic.

AB - The COVID-19 era has reshaped the world regarding the contact-less economy, healthcare systems, remote work environment, people’s lifestyle and their daily routines, etc. The consumer products (CP) industry is being impacted due to the behaviours of consumers during self-quarantine. This accelerates adopting digital transformation and upgrading the business models for the contact-less CP industry. Accordingly, this study provides a step toward the contact-less CP industry during and post-pandemic. First, we have proposed a conceptual framework for the contact-less CP industry that aims to bring together the key advanced technologies (e.g., Digital Twin (DT), blockchain, AI, cloud computing, 5G, and robots). The combination of the advanced technologies provides data monitoring, transparency, traceability, automation, and data sharing among consumers and CP partners. The proposed framework will enable a more contact-less personalized interaction that will work towards higher levels of consumer satisfaction while maintaining contact-less economy growth. Then, we have described how the proposed framework can be applied for contact-less delivery services for the CP industry during and post-pandemic.

KW - Blockchain

KW - Consumer products industry

KW - Contact-less

KW - COVID-19

KW - Digital twin

KW - Post pandemic

UR - https://www.scopus.com/pages/publications/85147853537

U2 - 10.1007/978-3-031-20936-9_13

DO - 10.1007/978-3-031-20936-9_13

M3 - Chapter

AN - SCOPUS:85147853537

SN - 9783031209352

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 161

EP - 174

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A2 - Mohamed Abdelgawad, Ahmed

A2 - Sabir, Essaid

A2 - Ziegler, Sébastien

A2 - Ladid, Latif

PB - Springer Science and Business Media Deutschland GmbH

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ER -

Sahal R, Alsamhi SH, Brown KN. Conceptual Framework of Contact-Less Consumer Products Industry During and Post-pandemic Era. In González-Vidal A, Mohamed Abdelgawad A, Sabir E, Ziegler S, Ladid L, editors, Internet of Things - 5th The Global IoT Summit, GIoTS 2022, Revised Selected Papers. Springer Science and Business Media Deutschland GmbH. 2022. p. 161-174. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-031-20936-9_13