TY - GEN
T1 - CSF relationships in ERP project implementations
T2 - 15th Americas Conference on Information Systems 2009, AMCIS 2009
AU - Sammon, David
AU - Adam, Frederic
AU - Carlsson, Sven
PY - 2009
Y1 - 2009
N2 - The objective of this paper is to present a conceptual model of CSF (Critical Success Factor) relationships for ERP (Enterprise Resource Planning) project implementations. This model progresses the traditional theoretical concepts underpinning CSFs, from simple classifications and CSF lists, to providing an insight into the interconnectedness existing between CSFs for ERP project implementations. While the model is developed using a collective case study research approach, it can be validated and tested by further research. In its current form the model emerges from a within-case and cross-case analysis of the presence/absence of certain CSFs, concentrating on the complex relationships identified between these CSFs, within the four interpretivist cases studied. Indeed, following the analysis of the cases studied, it can be argued that the Conceptual Model of CSF Relationships presented in this paper moves to raise the level of managerial awareness (in particular) of the importance of the interconnectedness of CSFs for ERP project implementations.
AB - The objective of this paper is to present a conceptual model of CSF (Critical Success Factor) relationships for ERP (Enterprise Resource Planning) project implementations. This model progresses the traditional theoretical concepts underpinning CSFs, from simple classifications and CSF lists, to providing an insight into the interconnectedness existing between CSFs for ERP project implementations. While the model is developed using a collective case study research approach, it can be validated and tested by further research. In its current form the model emerges from a within-case and cross-case analysis of the presence/absence of certain CSFs, concentrating on the complex relationships identified between these CSFs, within the four interpretivist cases studied. Indeed, following the analysis of the cases studied, it can be argued that the Conceptual Model of CSF Relationships presented in this paper moves to raise the level of managerial awareness (in particular) of the importance of the interconnectedness of CSFs for ERP project implementations.
KW - Case study
KW - Conceptual model
KW - CSFs interconnectedness
KW - ERP
UR - https://www.scopus.com/pages/publications/84870352822
M3 - Conference proceeding
AN - SCOPUS:84870352822
SN - 9781615675814
T3 - 15th Americas Conference on Information Systems 2009, AMCIS 2009
SP - 6282
EP - 6292
BT - 15th Americas Conference on Information Systems 2009, AMCIS 2009
PB - AIS/ICIS Administrative Office
Y2 - 6 August 2009 through 9 August 2009
ER -