Empirical evidence of the stock market's (mis)pricing of customer satisfaction

Research output: Contribution to journal › Article › peer-review

Original language	Undefined/Unknown
Journal	International Journal of Research in Marketing
DOIs	https://doi.org/10.1016/j.ijresmar.2008.08.004
Publication status	Published - 2009

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title = "Empirical evidence of the stock market's (mis)pricing of customer satisfaction",

author = "D. O'Sullivan and M.C. Hutchinson and V. O'Connell",

year = "2009",

doi = "10.1016/j.ijresmar.2008.08.004",

language = "Undefined/Unknown",

journal = "International Journal of Research in Marketing",

issn = "0167-8116",

publisher = "Elsevier B.V.",

}

TY - JOUR

T1 - Empirical evidence of the stock market's (mis)pricing of customer satisfaction

AU - O'Sullivan, D.

AU - Hutchinson, M.C.

AU - O'Connell, V.

PY - 2009

Y1 - 2009

UR - http://www.scopus.com/inward/record.url?eid=2-s2.0-67349199110&partnerID=MN8TOARS

U2 - 10.1016/j.ijresmar.2008.08.004

DO - 10.1016/j.ijresmar.2008.08.004

M3 - Article

SN - 0167-8116

JO - International Journal of Research in Marketing

JF - International Journal of Research in Marketing

ER -