Enabling Digital Government Through Transformation

Sumeet Padwalkar; Abigail Whelan; Eimear Manning; Jack O'Brien; Fergus Jayes; Jason Murphy; Stephen Treacy; Andrew Brosnan

doi:10.1145/3598469.3598567

Enabling Digital Government Through Transformation

Sumeet Padwalkar
, Abigail Whelan
, Eimear Manning
, Jack O'Brien
, Fergus Jayes
, Jason Murphy
, Stephen Treacy
, Andrew Brosnan

Cork University Business School

Research output: Chapter in Book/Report/Conference proceedings › Conference proceeding › peer-review

Abstract

Digital transformation has been on the rise over the past decade with the majority of organisations viewing it as critical to their survival over the next five years [1] However, in spite of the benefits, it also creates a major risk for government organisations with up to 90% of digital transformation projects resulting in failures [2, 3, 4] This research-in-progress article presents the findings of a 168 study systematic literature review (SLR) and 5 qualitative interviews to identify the holistic risks accompanying digital transformation within the government sector. This led to the identification of six major risk domains pertaining to digital transformation in the public sector: (i) Stakeholder, (ii) Culture, (iii) Organisation, (iv) Strategy, (v) Processes and (vi) Technology.

Original language	English
Title of host publication	Proceedings of the 24th Annual International Conference on Digital Government Research - Together in the Unstable World
Subtitle of host publication	Digital Government and Solidarity, DGO 2023
Editors	David Duenas Cid
Publisher	Association for Computing Machinery
Pages	626-632
Number of pages	7
ISBN (Electronic)	9798400708374
DOIs	https://doi.org/10.1145/3598469.3598567
Publication status	Published - 11 Jul 2023
Event	24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023 - Gdansk, Poland Duration: 11 Jul 2023 → 14 Jul 2023

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023
Country/Territory	Poland
City	Gdansk
Period	11/07/23 → 14/07/23

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Keywords

Digital Transformation
Digitalisation
e-Government
Mixed-Methods Research
Risk Management

Access to Document

10.1145/3598469.3598567

Cite this

Padwalkar, S., Whelan, A., Manning, E., O'Brien, J., Jayes, F., Murphy, J., Treacy, S., & Brosnan, A. (2023). Enabling Digital Government Through Transformation. In D. D. Cid (Ed.), Proceedings of the 24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023 (pp. 626-632). (ACM International Conference Proceeding Series). Association for Computing Machinery . https://doi.org/10.1145/3598469.3598567

Padwalkar, Sumeet ; Whelan, Abigail ; Manning, Eimear et al. / Enabling Digital Government Through Transformation. Proceedings of the 24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023. editor / David Duenas Cid. Association for Computing Machinery , 2023. pp. 626-632 (ACM International Conference Proceeding Series).

@inproceedings{621a182289bf4724ad86abe1c5b64cb3,

title = "Enabling Digital Government Through Transformation",

abstract = "Digital transformation has been on the rise over the past decade with the majority of organisations viewing it as critical to their survival over the next five years [1] However, in spite of the benefits, it also creates a major risk for government organisations with up to 90\% of digital transformation projects resulting in failures [2, 3, 4] This research-in-progress article presents the findings of a 168 study systematic literature review (SLR) and 5 qualitative interviews to identify the holistic risks accompanying digital transformation within the government sector. This led to the identification of six major risk domains pertaining to digital transformation in the public sector: (i) Stakeholder, (ii) Culture, (iii) Organisation, (iv) Strategy, (v) Processes and (vi) Technology.",

keywords = "Digital Transformation, Digitalisation, e-Government, Mixed-Methods Research, Risk Management",

author = "Sumeet Padwalkar and Abigail Whelan and Eimear Manning and Jack O'Brien and Fergus Jayes and Jason Murphy and Stephen Treacy and Andrew Brosnan",

note = "Publisher Copyright: {\textcopyright} 2023 ACM.; 24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023 ; Conference date: 11-07-2023 Through 14-07-2023",

year = "2023",

month = jul,

day = "11",

doi = "10.1145/3598469.3598567",

language = "English",

series = "ACM International Conference Proceeding Series",

publisher = "Association for Computing Machinery ",

pages = "626--632",

editor = "Cid, \{David Duenas\}",

booktitle = "Proceedings of the 24th Annual International Conference on Digital Government Research - Together in the Unstable World",

address = "United States",

}

Padwalkar, S, Whelan, A, Manning, E, O'Brien, J, Jayes, F, Murphy, J, Treacy, S & Brosnan, A 2023, Enabling Digital Government Through Transformation. in DD Cid (ed.), Proceedings of the 24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023. ACM International Conference Proceeding Series, Association for Computing Machinery , pp. 626-632, 24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023, Gdansk, Poland, 11/07/23. https://doi.org/10.1145/3598469.3598567

Enabling Digital Government Through Transformation. / Padwalkar, Sumeet; Whelan, Abigail; Manning, Eimear et al.
Proceedings of the 24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023. ed. / David Duenas Cid. Association for Computing Machinery , 2023. p. 626-632 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedings › Conference proceeding › peer-review

TY - GEN

T1 - Enabling Digital Government Through Transformation

AU - Padwalkar, Sumeet

AU - Whelan, Abigail

AU - Manning, Eimear

AU - O'Brien, Jack

AU - Jayes, Fergus

AU - Murphy, Jason

AU - Treacy, Stephen

AU - Brosnan, Andrew

PY - 2023/7/11

Y1 - 2023/7/11

N2 - Digital transformation has been on the rise over the past decade with the majority of organisations viewing it as critical to their survival over the next five years [1] However, in spite of the benefits, it also creates a major risk for government organisations with up to 90% of digital transformation projects resulting in failures [2, 3, 4] This research-in-progress article presents the findings of a 168 study systematic literature review (SLR) and 5 qualitative interviews to identify the holistic risks accompanying digital transformation within the government sector. This led to the identification of six major risk domains pertaining to digital transformation in the public sector: (i) Stakeholder, (ii) Culture, (iii) Organisation, (iv) Strategy, (v) Processes and (vi) Technology.

AB - Digital transformation has been on the rise over the past decade with the majority of organisations viewing it as critical to their survival over the next five years [1] However, in spite of the benefits, it also creates a major risk for government organisations with up to 90% of digital transformation projects resulting in failures [2, 3, 4] This research-in-progress article presents the findings of a 168 study systematic literature review (SLR) and 5 qualitative interviews to identify the holistic risks accompanying digital transformation within the government sector. This led to the identification of six major risk domains pertaining to digital transformation in the public sector: (i) Stakeholder, (ii) Culture, (iii) Organisation, (iv) Strategy, (v) Processes and (vi) Technology.

KW - Digital Transformation

KW - Digitalisation

KW - e-Government

KW - Mixed-Methods Research

KW - Risk Management

UR - https://www.scopus.com/pages/publications/85167874392

U2 - 10.1145/3598469.3598567

DO - 10.1145/3598469.3598567

M3 - Conference proceeding

AN - SCOPUS:85167874392

T3 - ACM International Conference Proceeding Series

SP - 626

EP - 632

BT - Proceedings of the 24th Annual International Conference on Digital Government Research - Together in the Unstable World

A2 - Cid, David Duenas

PB - Association for Computing Machinery

T2 - 24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023

Y2 - 11 July 2023 through 14 July 2023

ER -

Padwalkar S, Whelan A, Manning E, O'Brien J, Jayes F, Murphy J et al. Enabling Digital Government Through Transformation. In Cid DD, editor, Proceedings of the 24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023. Association for Computing Machinery . 2023. p. 626-632. (ACM International Conference Proceeding Series). doi: 10.1145/3598469.3598567

Enabling Digital Government Through Transformation

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

Other files and links

Fingerprint

Cite this