Enabling Digital Government Through Transformation

  • Sumeet Padwalkar
  • , Abigail Whelan
  • , Eimear Manning
  • , Jack O'Brien
  • , Fergus Jayes
  • , Jason Murphy
  • , Stephen Treacy
  • , Andrew Brosnan

Research output: Chapter in Book/Report/Conference proceedingsChapterpeer-review

Abstract

Digital transformation has been on the rise over the past decade with the majority of organisations viewing it as critical to their survival over the next five years [1] However, in spite of the benefits, it also creates a major risk for government organisations with up to 90% of digital transformation projects resulting in failures [2, 3, 4] This research-in-progress article presents the findings of a 168 study systematic literature review (SLR) and 5 qualitative interviews to identify the holistic risks accompanying digital transformation within the government sector. This led to the identification of six major risk domains pertaining to digital transformation in the public sector: (i) Stakeholder, (ii) Culture, (iii) Organisation, (iv) Strategy, (v) Processes and (vi) Technology.

Original languageEnglish
Title of host publicationProceedings of the 24th Annual International Conference on Digital Government Research - Together in the Unstable World
Subtitle of host publicationDigital Government and Solidarity, DGO 2023
EditorsDavid Duenas Cid
PublisherAssociation for Computing Machinery
Pages626-632
Number of pages7
ISBN (Electronic)9798400708374
DOIs
Publication statusPublished - 11 Jul 2023
Event24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023 - Gdansk, Poland
Duration: 11 Jul 202314 Jul 2023

Publication series

NameACM International Conference Proceeding Series

Conference

Conference24th Annual International Conference on Digital Government Research - Together in the Unstable World: Digital Government and Solidarity, DGO 2023
Country/TerritoryPoland
CityGdansk
Period11/07/2314/07/23

Keywords

  • Digital Transformation
  • Digitalisation
  • e-Government
  • Mixed-Methods Research
  • Risk Management

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