Enhancing information quality as part of the disease surveillance system in Malawi, Africa: Reflections on a mHealth intervention

  • Bo Andersson
  • , Tsung Shu Joseph Wu
  • , John O’ Donoghue
  • , Nikolaos Mastellos
  • , Matthew Thompson
  • , Victoria Hardy
  • , Nicole Ide
  • , Ciara Heavin
  • , Yvonne O’ Connor
  • , Sven Carlsson
  • , Griphin Baxter Chirambo
  • , Hsin Yi Lee

Research output: Chapter in Book/Report/Conference proceedingsConference proceedingpeer-review

Abstract

Public health surveillance and response to disease outbreaks is still a hurdle in many developing countries across sub-Saharan Africa. Pivotal in disease surveillance and response is the reliance on valid information, hence, the need for information which has high Information Quality (IQ) characteristics. A key issue with disease surveillance systems, stem from the diverse range of data sources with various levels of information quality that may affect the trustworthiness of the information. However, with the increasing diffusion of mobile phone technologies, there are opportunities to improve IQ. The aim of this study was to assess the information quality in data collected through a smartphone application. Based on qualitative data from interviews, workshop and system specifications, it was found that information quality improves with the use of smartphone applications but aspects such as user competence and trustworthiness, must be addressed to maximize the benefits of using mobile technologies for disease surveillance.

Original languageEnglish
Title of host publicationInformation Systems Development
Subtitle of host publicationAdvances in Methods, Tools and Management - Proceedings of the 26th International Conference on Information Systems Development, ISD 2017
EditorsNearchos Paspallis, Marios Raspopoulos, Chris Barry, Michael Lang, Henry Linger, Christoph Schneider
PublisherAssociation for Information Systems
ISBN (Electronic)9789963228836
Publication statusPublished - 2017
Event26th International Conference on Information Systems Development: Advances in Methods, Tools and Management, ISD 2017 - Larnaca, Cyprus
Duration: 6 Sep 20178 Sep 2017

Publication series

NameInformation Systems Development: Advances in Methods, Tools and Management - Proceedings of the 26th International Conference on Information Systems Development, ISD 2017

Conference

Conference26th International Conference on Information Systems Development: Advances in Methods, Tools and Management, ISD 2017
Country/TerritoryCyprus
CityLarnaca
Period6/09/178/09/17

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

Keywords

  • Africa
  • Disease surveillance
  • EHealth
  • IDSR
  • IQ
  • Malawi
  • MHealth

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