How a Lean Six Sigma Program in a Carrier Enterprise IT Service Can Improve Productivity and Reduce Costs

Research output: Chapter in Book/Report/Conference proceedings › Chapter › peer-review

Original language	English
Title of host publication	POMS 26th Annual Conference
Place of Publication	Washington, D.C., USA
Publisher	Production and Operations Management Society (POMS)
Publication status	Published - 1 May 2015

Access to Document

@inbook{da2bd75c871a4ef193c3a6edfe2d790d,

title = "How a Lean Six Sigma Program in a Carrier Enterprise IT Service Can Improve Productivity and Reduce Costs",

author = "Alexandre Barcelos and F{\'a}bio Silva and Napole{\~a}o Galegale",

note = "060-1178",

year = "2015",

month = may,

day = "1",

language = "English",

booktitle = "POMS 26th Annual Conference",

publisher = "Production and Operations Management Society (POMS)",

}