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How Groupware Systems Can Change How an Organisation Makes Decisions: A Case Study in the Publishing Industry

Research output: Chapter in Book/Report/Conference proceedingsChapterpeer-review

Abstract

In this article, a newspaper company which has implemented a computerised editorial system is studied in an attempt to understand the impact that groupware systems can have on the decision making processes of an organisation. First, the case study protocol is presented, and the findings of the case are described in detail. Conclusions are then presented which pertain both to this case and to the implementation of decision support systems that have a groupware dimension.

Original languageEnglish
Title of host publicationEncyclopedia of Decision Making and Decision Support Technologies
Subtitle of host publicationVolume I-II
PublisherIGI Global
Pages426-433
Number of pages8
VolumeI
ISBN (Electronic)9781599048444
ISBN (Print)9781599048437
DOIs
Publication statusPublished - 1 Jan 2008

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