Abstract
Building on the concept of organizational citizenship behavior (OCB), this study develops a multi-level research model to examine how IS-specific OCBs displayed by IS professionals impact the perceived effectiveness of IS departments, and how the manifestation of IS-specific OCBs is in turn affected by the personal attributes of IS professionals, the leadership style of IS leaders, and the quality of the interactions within IS departments.
| Original language | English |
|---|---|
| Pages (from-to) | 305-344 |
| Number of pages | 40 |
| Journal | Information Systems Management |
| Volume | 39 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 2022 |
| Externally published | Yes |
Keywords
- IS leadership style
- IS professionals’ personalities
- IS unit effectiveness
- IS-specific OCBS
- within-IS unit interactions
Fingerprint
Dive into the research topics of 'How the Personalities and Behaviors of Information Systems Professionals Influence the Effectiveness of Information Systems Departments'. Together they form a unique fingerprint.Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver