Involving Older People in the Implementation of the National Service Framework: Making Progress in the North West

The National Service Framework for Older People (DoH, 2001) is a ten-year plan which aims radically to improve health services for older people. Central to the plan is the belief that older people should be involved as ‘genuine partners’ in the implementation process. In this article we describe how regional and local implementation teams in the North West of England are working in partnership to develop a coherent and sustainable strategy for engaging with older people.