Navigating Acute Stroke: Perspectives from Survivors, Caregivers, and Healthcare Professionals in Ireland During COVID-19: A Qualitative Study

PURPOSE: Evaluating time-sensitive conditions like acute stroke and transient ischemic attack (TIA) provides insight into the impact of the COVID-19 pandemic on healthcare access and delivery. Our aim was to investigate the perspectives of stroke/TIA survivors, caregivers, and healthcare professionals, on the emergency/pre-treatment phase of acute stroke care in Ireland during the COVID-19 pandemic.

PATIENTS AND METHODS: During April-August 2023, we conducted semi-structured interviews with stroke/TIA survivors, caregivers and healthcare professionals involved in prehospital and hospital-based stroke care during the COVID-19 pandemic in Ireland (March 2020-February 2022). Participants were purposively sampled from four hospitals and one ambulance service region in the South of Ireland. Data analysis involved reflexive thematic analysis and patient journey mapping.

RESULTS: Thirty participants were interviewed: eight stroke/TIA survivors, seven caregivers and fifteen healthcare professionals (seven prehospital practitioners, four nurses, four doctors). Data analysis revealed five main themes: (i) Triage of stroke onset and transport to hospital; (ii) Treatment: navigating the hospital-based stroke pathway; (iii) Importance of time in stroke care; (iv) Navigating communication and connectivity in an era of COVID-19 risk and stroke care; (v) COVID-19 public health measures. These themes remained consistent across all three groups, although the depth of coverage varied. Patient journeys exhibited wide variation, with all groups noting the impact of COVID-19 on acute stroke/TIA care.

CONCLUSION: This multi-stakeholder study revealed that the integrity of the acute stroke pathway remained intact during the COVID-19 pandemic. However, overall patient experience and willingness to seek care for suspected stroke or TIA were negatively impacted. Delays were observed across all stages of the stroke chain of survival during COVID-19, highlighting the importance of healthcare system resilience in this context. Additionally, it is important to consider how healthcare professionals can address the needs of individuals during times of increased demand on the healthcare system.