TY - GEN
T1 - Physicians’ and Nurses’ Perceived Threats Toward Health Information Technology
T2 - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2020
AU - Alohali, Mansor
AU - Carton, Fergal
AU - O’Connor, Yvonne
N1 - Publisher Copyright:
© 2020, IFIP International Federation for Information Processing.
PY - 2020
Y1 - 2020
N2 - The potential of Health Information Technology (HIT) to increase the quality of healthcare delivery is well documented but improvements can be hindered if physicians and nurses resist HIT. However, the technology is still facing resistance. The literature suggests that user resistance to HIT is predicated on their perception of its impact. However, we do not fully understand how users’ perception is formed. In response, this study investigates the antecedents of perceived threats by examining the organisational factors, the personal traits of the user, HIT-related factors, and the factors related to the interaction between physicians and nurses and the organisation that lead to perceived threats. This study uses a case study of a military hospital to understand the antecedents of perceived threats and user resistance. The findings of the study indicate that dissatisfaction and risks are the main components of perceived threats of HIT for physicians and nurses. Furthermore, the study suggests that the antecedents of perceived threats are: system incompatibility, management support, related knowledge, and lack of trust. This research will contribute to identifying the core reasons for resistance and will lead to a better understanding of the phenomenon, hence, can help organisations solve the root causes of the problem.
AB - The potential of Health Information Technology (HIT) to increase the quality of healthcare delivery is well documented but improvements can be hindered if physicians and nurses resist HIT. However, the technology is still facing resistance. The literature suggests that user resistance to HIT is predicated on their perception of its impact. However, we do not fully understand how users’ perception is formed. In response, this study investigates the antecedents of perceived threats by examining the organisational factors, the personal traits of the user, HIT-related factors, and the factors related to the interaction between physicians and nurses and the organisation that lead to perceived threats. This study uses a case study of a military hospital to understand the antecedents of perceived threats and user resistance. The findings of the study indicate that dissatisfaction and risks are the main components of perceived threats of HIT for physicians and nurses. Furthermore, the study suggests that the antecedents of perceived threats are: system incompatibility, management support, related knowledge, and lack of trust. This research will contribute to identifying the core reasons for resistance and will lead to a better understanding of the phenomenon, hence, can help organisations solve the root causes of the problem.
KW - Health Information Technology
KW - Perceived threats
KW - User resistance
UR - https://www.scopus.com/pages/publications/85098201124
U2 - 10.1007/978-3-030-64849-7_53
DO - 10.1007/978-3-030-64849-7_53
M3 - Conference proceeding
AN - SCOPUS:85098201124
SN - 9783030648480
T3 - IFIP Advances in Information and Communication Technology
SP - 601
EP - 613
BT - Re-imagining Diffusion and Adoption of Information Technology and Systems
A2 - Sharma, Sujeet K.
A2 - Dwivedi, Yogesh K.
A2 - Metri, Bhimaraya
A2 - Rana, Nripendra P.
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 18 December 2020 through 19 December 2020
ER -