SCENE: A structured means for creating and evaluating behavioral nudges in a cyber security environment

Lynne Coventry; Pam Briggs; Debora Jeske; Aad Van Moorsel

doi:10.1007/978-3-319-07668-3_23

SCENE: A structured means for creating and evaluating behavioral nudges in a cyber security environment

Lynne Coventry
, Pam Briggs
, Debora Jeske
, Aad Van Moorsel

Research output: Chapter in Book/Report/Conference proceedings › Chapter › peer-review

Abstract

Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or 'nudges'. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.

Original language	English
Title of host publication	Design, User Experience, and Usability
Subtitle of host publication	Theories, Methods, and Tools for Designing the User Experience - Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Proceedings
Publisher	Springer Verlag
Pages	229-239
Number of pages	11
Edition	PART 1
ISBN (Print)	9783319076676
DOIs	https://doi.org/10.1007/978-3-319-07668-3_23
Publication status	Published - 2014
Externally published	Yes
Event	3rd International Conference on Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience, DUXU 2014, Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014 - Heraklion, Crete, Greece Duration: 22 Jun 2014 → 27 Jun 2014

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Number	PART 1
Volume	8517 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	3rd International Conference on Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience, DUXU 2014, Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014
Country/Territory	Greece
City	Heraklion, Crete
Period	22/06/14 → 27/06/14

Keywords

decisionmaking
management of design
methodology
MINDSPACE framework
nudging
stakeholder involvement
user experience
user-centred design

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-319-07668-3_23

Cite this

Coventry, L., Briggs, P., Jeske, D., & Van Moorsel, A. (2014). SCENE: A structured means for creating and evaluating behavioral nudges in a cyber security environment. In Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience - Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Proceedings (PART 1 ed., pp. 229-239). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8517 LNCS, No. PART 1). Springer Verlag. https://doi.org/10.1007/978-3-319-07668-3_23

Coventry, Lynne ; Briggs, Pam ; Jeske, Debora et al. / SCENE : A structured means for creating and evaluating behavioral nudges in a cyber security environment. Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience - Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Proceedings. PART 1. ed. Springer Verlag, 2014. pp. 229-239 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 1).

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title = "SCENE: A structured means for creating and evaluating behavioral nudges in a cyber security environment",

abstract = "Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or 'nudges'. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.",

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author = "Lynne Coventry and Pam Briggs and Debora Jeske and \{Van Moorsel\}, Aad",

year = "2014",

doi = "10.1007/978-3-319-07668-3\_23",

language = "English",

isbn = "9783319076676",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

publisher = "Springer Verlag",

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pages = "229--239",

booktitle = "Design, User Experience, and Usability",

address = "Germany",

edition = "PART 1",

note = "3rd International Conference on Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience, DUXU 2014, Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014 ; Conference date: 22-06-2014 Through 27-06-2014",

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Coventry, L, Briggs, P, Jeske, D & Van Moorsel, A 2014, SCENE: A structured means for creating and evaluating behavioral nudges in a cyber security environment. in Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience - Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Proceedings. PART 1 edn, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), no. PART 1, vol. 8517 LNCS, Springer Verlag, pp. 229-239, 3rd International Conference on Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience, DUXU 2014, Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014, Heraklion, Crete, Greece, 22/06/14. https://doi.org/10.1007/978-3-319-07668-3_23

SCENE: A structured means for creating and evaluating behavioral nudges in a cyber security environment. / Coventry, Lynne; Briggs, Pam; Jeske, Debora et al.
Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience - Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Proceedings. PART 1. ed. Springer Verlag, 2014. p. 229-239 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8517 LNCS, No. PART 1).

Research output: Chapter in Book/Report/Conference proceedings › Chapter › peer-review

TY - CHAP

T1 - SCENE

T2 - 3rd International Conference on Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience, DUXU 2014, Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014

AU - Coventry, Lynne

AU - Briggs, Pam

AU - Jeske, Debora

AU - Van Moorsel, Aad

PY - 2014

Y1 - 2014

N2 - Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or 'nudges'. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.

AB - Behavior-change interventions are common in some areas of human-computer interaction, but rare in the domain of cybersecurity. This paper introduces a structured approach to working with organisations in order to develop such behavioral interventions or 'nudges'. This approach uses elements of co-creation together with a set of prompts from the behavior change literature (MINDSPACE) that allows resesarchers and organisational stakeholders to work together to identify a set of nudges that might promote best behavioral practice. We describe the structured approach or framework, which we call SCENE, and follow this description with a worked example of how the approach has been utilised effectively in the development of a nudge to mitigate insecure behaviors around selection of wireless networks.

KW - decisionmaking

KW - management of design

KW - methodology

KW - MINDSPACE framework

KW - nudging

KW - stakeholder involvement

KW - user experience

KW - user-centred design

UR - https://www.scopus.com/pages/publications/84958531762

U2 - 10.1007/978-3-319-07668-3_23

DO - 10.1007/978-3-319-07668-3_23

M3 - Chapter

AN - SCOPUS:84958531762

SN - 9783319076676

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 229

EP - 239

BT - Design, User Experience, and Usability

PB - Springer Verlag

Y2 - 22 June 2014 through 27 June 2014

ER -

Coventry L, Briggs P, Jeske D, Van Moorsel A. SCENE: A structured means for creating and evaluating behavioral nudges in a cyber security environment. In Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience - Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Proceedings. PART 1 ed. Springer Verlag. 2014. p. 229-239. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 1). doi: 10.1007/978-3-319-07668-3_23

SCENE: A structured means for creating and evaluating behavioral nudges in a cyber security environment

Abstract

Publication series

Conference

Keywords

UN SDGs

Access to Document

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