TY - GEN
T1 - Sentiment Analysis of Twitter Posts on 5G Technology Using ML
AU - Faryal, Mehak
AU - Khan, Muhammad Farhan
AU - Rezaei, Saeid
AU - Sohail, Muhammad
AU - Salim, Kinza
AU - Khan, Muhammad Imran
AU - Iqbal, Adeel
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.
PY - 2025
Y1 - 2025
N2 - In recent times, Twitter has emerged as a fascinating platform for conducting sentiment analysis and opinion mining due to its massive text corpus. Numerous users express their views on various trending topics and extensively use hashtags. This study aims to analyze and classify the sentiments of Twitter users regarding 5G technology using hashtags such as #5G and related ones. The study aims to understand users’ perceptions of 5G in terms of its mobility, reach, and impact on health. The emotions expressed about 5G are classified into positive, negative, and neutral categories using machine learning (ML) algorithms such as Support Vector Machine (SVM), Logistic Regression (LR), Multinomial Naive Bayes (MNB), and Random Forest, along with sentiment analysis libraries like Sci-kit and NLTK. The resulting classification model shows improved performance, evaluated using metrics such as accuracy, recall, and F1-score. Using SVM on a self-extracted dataset named “5G Myths,” an accuracy of 83.09% is achieved, while using LR, MNB, and Random Forest results in an accuracy of 80%, 75%, and 57%, respectively. The study demonstrates that it is feasible to identify the critical factors and information that shape public opinion about the acceptance or rejection of 5G technology on Twitter.
AB - In recent times, Twitter has emerged as a fascinating platform for conducting sentiment analysis and opinion mining due to its massive text corpus. Numerous users express their views on various trending topics and extensively use hashtags. This study aims to analyze and classify the sentiments of Twitter users regarding 5G technology using hashtags such as #5G and related ones. The study aims to understand users’ perceptions of 5G in terms of its mobility, reach, and impact on health. The emotions expressed about 5G are classified into positive, negative, and neutral categories using machine learning (ML) algorithms such as Support Vector Machine (SVM), Logistic Regression (LR), Multinomial Naive Bayes (MNB), and Random Forest, along with sentiment analysis libraries like Sci-kit and NLTK. The resulting classification model shows improved performance, evaluated using metrics such as accuracy, recall, and F1-score. Using SVM on a self-extracted dataset named “5G Myths,” an accuracy of 83.09% is achieved, while using LR, MNB, and Random Forest results in an accuracy of 80%, 75%, and 57%, respectively. The study demonstrates that it is feasible to identify the critical factors and information that shape public opinion about the acceptance or rejection of 5G technology on Twitter.
KW - 5G
KW - Community Detection
KW - Machine Learning
KW - Opinion Mining
KW - Sentiment Analysis
KW - Social Network
UR - https://www.scopus.com/pages/publications/105002714545
U2 - 10.1007/978-3-031-77617-5_13
DO - 10.1007/978-3-031-77617-5_13
M3 - Conference proceeding
AN - SCOPUS:105002714545
T3 - Communications in Computer and Information Science ((CCIS,volume 2055))
SP - 151
EP - 159
BT - International Conference on Computing & Emerging Technologies
T2 - 1st International Conference on Computing and Emerging Technologies, ICCET 2023
Y2 - 26 May 2023 through 27 May 2023
ER -