System pressures may threaten patient perceptions and experiences of empathy in primary care consultations: A nested qualitative interview study

Rachel Dewar-Haggart; Emma Teasdale; Sebastien Pollet; Geraldine M Leydon; Hazel A Everitt; Leanne Morrison; Helen Atherton; Jeremy Howick; Isla Davis; Shola Falohun; Jennifer Bostock; Jane Vennik; Nadia Cross; Paul Little; Christian D Mallen; Matthew J Ridd; Amy Herbert; Michelle E Robinson; Jacqueline Nuttall; Taeko Becque; Kirsty Garfield; Beth Stuart; Nazrul Islam; Paul H Lee; Felicity L Bishop

doi:10.64898/2026.08.24.26361185

System pressures may threaten patient perceptions and experiences of empathy in primary care consultations: A nested qualitative interview study

Rachel Dewar-Haggart
, Emma Teasdale
, Sebastien Pollet
, Geraldine M Leydon
, Hazel A Everitt
, Leanne Morrison
, Helen Atherton
, Jeremy Howick
, Isla Davis
, Shola Falohun
, Jennifer Bostock
, Jane Vennik
, Nadia Cross
, Paul Little
, Christian D Mallen
, Matthew J Ridd
, Amy Herbert
, Michelle E Robinson
, Jacqueline Nuttall
, Taeko Becque

Kirsty Garfield, Beth Stuart, Nazrul Islam, Paul H Lee, Felicity L Bishop

University of Southampton

Research output: Working paper/Preprint › Preprint

Original language	English
DOIs	https://doi.org/10.64898/2026.08.24.26361185
Publication status	Published - 26 Aug 2026
Externally published	Yes

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Dewar-Haggart, R., Teasdale, E., Pollet, S., Leydon, G. M., Everitt, H. A., Morrison, L., Atherton, H., Howick, J., Davis, I., Falohun, S., Bostock, J., Vennik, J., Cross, N., Little, P., Mallen, C. D., Ridd, M. J., Herbert, A., Robinson, M. E., Nuttall, J., ... Bishop, F. L. (2026). System pressures may threaten patient perceptions and experiences of empathy in primary care consultations: A nested qualitative interview study. https://doi.org/10.64898/2026.08.24.26361185

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title = "System pressures may threaten patient perceptions and experiences of empathy in primary care consultations: A nested qualitative interview study",

author = "Rachel Dewar-Haggart and Emma Teasdale and Sebastien Pollet and Leydon, \{Geraldine M\} and Everitt, \{Hazel A\} and Leanne Morrison and Helen Atherton and Jeremy Howick and Isla Davis and Shola Falohun and Jennifer Bostock and Jane Vennik and Nadia Cross and Paul Little and Mallen, \{Christian D\} and Ridd, \{Matthew J\} and Amy Herbert and Robinson, \{Michelle E\} and Jacqueline Nuttall and Taeko Becque and Kirsty Garfield and Beth Stuart and Nazrul Islam and Lee, \{Paul H\} and Bishop, \{Felicity L\}",

year = "2026",

month = aug,

day = "26",

doi = "10.64898/2026.08.24.26361185",

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Dewar-Haggart, R, Teasdale, E, Pollet, S, Leydon, GM, Everitt, HA, Morrison, L, Atherton, H, Howick, J, Davis, I, Falohun, S, Bostock, J, Vennik, J, Cross, N, Little, P, Mallen, CD, Ridd, MJ, Herbert, A, Robinson, ME, Nuttall, J, Becque, T, Garfield, K, Stuart, B, Islam, N, Lee, PH & Bishop, FL 2026 'System pressures may threaten patient perceptions and experiences of empathy in primary care consultations: A nested qualitative interview study'. https://doi.org/10.64898/2026.08.24.26361185

TY - UNPB

T1 - System pressures may threaten patient perceptions and experiences of empathy in primary care consultations: A nested qualitative interview study

AU - Dewar-Haggart, Rachel

AU - Teasdale, Emma

AU - Pollet, Sebastien

AU - Leydon, Geraldine M

AU - Everitt, Hazel A

AU - Morrison, Leanne

AU - Atherton, Helen

AU - Howick, Jeremy

AU - Davis, Isla

AU - Falohun, Shola

AU - Bostock, Jennifer

AU - Vennik, Jane

AU - Cross, Nadia

AU - Little, Paul

AU - Mallen, Christian D

AU - Ridd, Matthew J

AU - Herbert, Amy

AU - Robinson, Michelle E

AU - Nuttall, Jacqueline

AU - Becque, Taeko

AU - Garfield, Kirsty

AU - Stuart, Beth

AU - Islam, Nazrul

AU - Lee, Paul H

AU - Bishop, Felicity L

PY - 2026/8/26

Y1 - 2026/8/26

UR - https://doi.org/10.64898/2026.08.24.26361185

U2 - 10.64898/2026.08.24.26361185

DO - 10.64898/2026.08.24.26361185

M3 - Preprint

BT - System pressures may threaten patient perceptions and experiences of empathy in primary care consultations: A nested qualitative interview study

ER -

System pressures may threaten patient perceptions and experiences of empathy in primary care consultations: A nested qualitative interview study

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