Tackling challenges in the engagement of citizens with smart city initiatives

Long Pham; Conor Linehan

Tackling challenges in the engagement of citizens with smart city initiatives

Long Pham
, Conor Linehan

Research output: Chapter in Book/Report/Conference proceedings › Conference proceeding › peer-review

Abstract

Smart City (SC) initiatives offer best possible outcomes to citizens and other stakeholders when those people are involved centrally in all stages of the project. However, undertaking design processes that facilitate citizen engagement often involves prohibitive challenges in cost, design and deployment mechanisms, particularly for small cities that have limited resources. We report on a project carried out in Cork City, a small city in Ireland, where a method inspired by crowdsourcing was used to involve local participants in decisions regarding smart city infrastructure. Academics, local government, volunteers and civil organisations came together to collaboratively design and carry out a study to represent local interests around the deployment of smart city infrastructure. Our project demonstrates a new way of translating crowdsourcing for use in government problem-solving. It was comparatively inexpensive, creative in design, and flexible but collaborative in deployment, resulting in high volume of reliable data for project prioritisation and implementation.

Original language	English
Title of host publication	7th International Workshop on Semantic Ambient Media Experiences, SAME 2014
Subtitle of host publication	Ambient Media Usability, Interaction and Smart Media Technologies
Editors	Ellen Yi-Luen Do, Henry Duh, Adi Tedjasaputra, Erica Handson, Artur Lugmayr, Eunice Sari
Publisher	International Ambient Media Association (iAMEA)
Pages	9-14
Number of pages	6
Edition	2016/1
ISBN (Electronic)	9781510800168
Publication status	Published - 2016
Event	8th Workshop on Semantic Ambient Media Experiences, SAME 2016; SEACHI Workshop - Smart Cities for Better Living with HCI and UX, held in conjunction with International Conference on Human-Computer Interaction, CHI 2016 - San Jose, United States Duration: 7 May 2016 → …

Publication series

Name	International series on information systems and management in creative eMedia
Number	2016/1
ISSN (Print)	2341-5576

Conference

Conference	8th Workshop on Semantic Ambient Media Experiences, SAME 2016; SEACHI Workshop - Smart Cities for Better Living with HCI and UX, held in conjunction with International Conference on Human-Computer Interaction, CHI 2016
Country/Territory	United States
City	San Jose
Period	7/05/16 → …

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities
SDG 16 Peace, Justice and Strong Institutions

Keywords

Crowdsourcing
Engagement
Participation
Smart cities

Cite this

Pham, L., & Linehan, C. (2016). Tackling challenges in the engagement of citizens with smart city initiatives. In E. Y.-L. Do, H. Duh, A. Tedjasaputra, E. Handson, A. Lugmayr, & E. Sari (Eds.), 7th International Workshop on Semantic Ambient Media Experiences, SAME 2014: Ambient Media Usability, Interaction and Smart Media Technologies (2016/1 ed., pp. 9-14). (International series on information systems and management in creative eMedia; No. 2016/1). International Ambient Media Association (iAMEA).

Pham, Long ; Linehan, Conor. / Tackling challenges in the engagement of citizens with smart city initiatives. 7th International Workshop on Semantic Ambient Media Experiences, SAME 2014: Ambient Media Usability, Interaction and Smart Media Technologies. editor / Ellen Yi-Luen Do ; Henry Duh ; Adi Tedjasaputra ; Erica Handson ; Artur Lugmayr ; Eunice Sari. 2016/1. ed. International Ambient Media Association (iAMEA), 2016. pp. 9-14 (International series on information systems and management in creative eMedia; 2016/1).

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title = "Tackling challenges in the engagement of citizens with smart city initiatives",

abstract = "Smart City (SC) initiatives offer best possible outcomes to citizens and other stakeholders when those people are involved centrally in all stages of the project. However, undertaking design processes that facilitate citizen engagement often involves prohibitive challenges in cost, design and deployment mechanisms, particularly for small cities that have limited resources. We report on a project carried out in Cork City, a small city in Ireland, where a method inspired by crowdsourcing was used to involve local participants in decisions regarding smart city infrastructure. Academics, local government, volunteers and civil organisations came together to collaboratively design and carry out a study to represent local interests around the deployment of smart city infrastructure. Our project demonstrates a new way of translating crowdsourcing for use in government problem-solving. It was comparatively inexpensive, creative in design, and flexible but collaborative in deployment, resulting in high volume of reliable data for project prioritisation and implementation.",

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edition = "2016/1",

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Pham, L & Linehan, C 2016, Tackling challenges in the engagement of citizens with smart city initiatives. in EY-L Do, H Duh, A Tedjasaputra, E Handson, A Lugmayr & E Sari (eds), 7th International Workshop on Semantic Ambient Media Experiences, SAME 2014: Ambient Media Usability, Interaction and Smart Media Technologies. 2016/1 edn, International series on information systems and management in creative eMedia, no. 2016/1, International Ambient Media Association (iAMEA), pp. 9-14, 8th Workshop on Semantic Ambient Media Experiences, SAME 2016; SEACHI Workshop - Smart Cities for Better Living with HCI and UX, held in conjunction with International Conference on Human-Computer Interaction, CHI 2016, San Jose, United States, 7/05/16.

Tackling challenges in the engagement of citizens with smart city initiatives. / Pham, Long; Linehan, Conor.
7th International Workshop on Semantic Ambient Media Experiences, SAME 2014: Ambient Media Usability, Interaction and Smart Media Technologies. ed. / Ellen Yi-Luen Do; Henry Duh; Adi Tedjasaputra; Erica Handson; Artur Lugmayr; Eunice Sari. 2016/1. ed. International Ambient Media Association (iAMEA), 2016. p. 9-14 (International series on information systems and management in creative eMedia; No. 2016/1).

Research output: Chapter in Book/Report/Conference proceedings › Conference proceeding › peer-review

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AB - Smart City (SC) initiatives offer best possible outcomes to citizens and other stakeholders when those people are involved centrally in all stages of the project. However, undertaking design processes that facilitate citizen engagement often involves prohibitive challenges in cost, design and deployment mechanisms, particularly for small cities that have limited resources. We report on a project carried out in Cork City, a small city in Ireland, where a method inspired by crowdsourcing was used to involve local participants in decisions regarding smart city infrastructure. Academics, local government, volunteers and civil organisations came together to collaboratively design and carry out a study to represent local interests around the deployment of smart city infrastructure. Our project demonstrates a new way of translating crowdsourcing for use in government problem-solving. It was comparatively inexpensive, creative in design, and flexible but collaborative in deployment, resulting in high volume of reliable data for project prioritisation and implementation.

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Pham L, Linehan C. Tackling challenges in the engagement of citizens with smart city initiatives. In Do EYL, Duh H, Tedjasaputra A, Handson E, Lugmayr A, Sari E, editors, 7th International Workshop on Semantic Ambient Media Experiences, SAME 2014: Ambient Media Usability, Interaction and Smart Media Technologies. 2016/1 ed. International Ambient Media Association (iAMEA). 2016. p. 9-14. (International series on information systems and management in creative eMedia; 2016/1).

Tackling challenges in the engagement of citizens with smart city initiatives

Abstract

Publication series

Conference

UN SDGs

Keywords

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Cite this