TASC²S: designing a data driven business process

Abstract: This paper reports on the use of business process review workshops to facilitate collaborative engagement for requirements gathering as part of a business transformation project. The workshops produced a visual output of the design of a ‘to-be’ data driven business process for application processing of international applicants in a university environment. The resulting visual artefacts defining the ‘to-be’ data driven business process would suggest that business stakeholders can contribute more to business transformation projects than they themselves may realise.