The Artemis system: Implementing remote assessment for the at needs of end users

With the advent of video-conferencing technology it has now become possible to conduct assessments for people's assistive technology needs remotely. This has very practical benefits for end users of assistive technology. In many cases, end users would no longer be required to travel long distances for their assessments, often returning on the same day. Also, because the Assistive Technology assessors wouldn't be travelling as much, they will be able to see a greater number of clients. The Artemis system is a remote assessment system for assistive technology that incorporates video conferencing with the ability to make changes to a remote PC desktop. It allows assessments to be carried out on an end user's mouse and keyboard usage, and to make adjustments to the settings of these devices. This paper examines trials conducted to establish the effectiveness of the Artemis system in assessing the needs of the end users. It outlines the trials carried out on the system, the response of the users to the new technology, and how well the system could meet their needs. It goes on to formulate recommendations on the use of the system for the assessment of the assistive technology needs of the end users.