The Data Governance Journey in Practice: Insights from Case Study Research

Research output: Contribution to journalArticlepeer-review

Abstract

This paper examines case study research exploring the operationalization of organizational Data Governance (DG) programmes. In total, 20 case studies are coded using an inductive open coding approach. Following an analysis of practitioner experiences in these case studies a series of DG practice insights emerge. They reveal that DG theory does not resonate with practitioners, and the management of people and their data behaviors have the most influence on DG programme outcomes. Our findings provide a better understanding of DG programmes ‘on the ground’. We also develop a DG readiness primer to guide practitioners on their future DG programme journeys.

Original languageEnglish
Pages (from-to)471-488
Number of pages18
JournalInformation Systems Management
Volume42
Issue number3
DOIs
Publication statusPublished - 2025

Keywords

  • case studies
  • data behaviours
  • Data governance
  • governance practices
  • literature review

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