The determinants of the adoption of internet banking by Chinese consumers

Wang Wenchao; Declan Jordan

doi:10.1109/SOLI.2009.5204034

The determinants of the adoption of internet banking by Chinese consumers

Wang Wenchao
, Declan Jordan

Cork University Business School

Henan University of Economics and Law

Research output: Chapter in Book/Report/Conference proceedings › Conference proceeding › peer-review

Abstract

With the development of computer technology and the ubiquitousness of the Internet, Internet Banking (IB) has become more popular among Chinese consumers. However, due to constraints on its adoption and the size of the Chinese market, there is still scope for significant IB adoption Focusing on Chinese IB market conditions and the features of consumers, this paper analyzes the determinants of consumers' IB adoption based on the Theory of Planned Behavior (TPB). It employs Structural Equation Modelling to explore the factors that influence IB use, from Attitude to IB Adoption (AlBA), Subjective Norms (SN) and Perceived Adoption Behavior Control (PABC).

Original language	English
Title of host publication	2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009
Pages	760-763
Number of pages	4
DOIs	https://doi.org/10.1109/SOLI.2009.5204034
Publication status	Published - 2009
Event	2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009 - Chicago, IL, United States Duration: 22 Jul 2009 → 24 Jul 2009

Publication series

Name	2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009

Conference

Conference	2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009
Country/Territory	United States
City	Chicago, IL
Period	22/07/09 → 24/07/09

Keywords

Determinants
Internet banking
Planned behavior

Access to Document

10.1109/SOLI.2009.5204034

Cite this

Wenchao, W., & Jordan, D. (2009). The determinants of the adoption of internet banking by Chinese consumers. In 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009 (pp. 760-763). Article 5204034 (2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009). https://doi.org/10.1109/SOLI.2009.5204034

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abstract = "With the development of computer technology and the ubiquitousness of the Internet, Internet Banking (IB) has become more popular among Chinese consumers. However, due to constraints on its adoption and the size of the Chinese market, there is still scope for significant IB adoption Focusing on Chinese IB market conditions and the features of consumers, this paper analyzes the determinants of consumers' IB adoption based on the Theory of Planned Behavior (TPB). It employs Structural Equation Modelling to explore the factors that influence IB use, from Attitude to IB Adoption (AlBA), Subjective Norms (SN) and Perceived Adoption Behavior Control (PABC).",

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author = "Wang Wenchao and Declan Jordan",

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booktitle = "2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009",

note = "2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009 ; Conference date: 22-07-2009 Through 24-07-2009",

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Wenchao, W & Jordan, D 2009, The determinants of the adoption of internet banking by Chinese consumers. in 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009., 5204034, 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009, pp. 760-763, 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009, Chicago, IL, United States, 22/07/09. https://doi.org/10.1109/SOLI.2009.5204034

The determinants of the adoption of internet banking by Chinese consumers. / Wenchao, Wang; Jordan, Declan.
2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009. 2009. p. 760-763 5204034 (2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009).

Research output: Chapter in Book/Report/Conference proceedings › Conference proceeding › peer-review

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The determinants of the adoption of internet banking by Chinese consumers

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