@inproceedings{27de5124d680439f863cb2cd0559bb71,
title = "The role of context in practice-based organizational learning and performance improvement",
abstract = "Using Contextual-Graphs (CxG) to represent organizational activity supports selecting key performance indicators (KPIs) that are free from causality assumptions and measuring practice-based organizational learning as distinct from organizational change. This paper presents four tools developed as part of a research program to extend CxG to practice-based organizational learning and performance improvement. Aspectual comparison of practices represented in contextual graphs together with a practice-based organizational learning novelty typology, a practice maturity model, and anorganizational-performance- improvement prioritization matrix operationalize the construct of practice maturity that is proposed as a guide for researchers and practitioners in understanding and improving practice-based activity management. Results are presented for a transport planning organization that elucidate the role of context in practice-based organizational learning and performance improvement in the case of an activity (light rail route selection) that involved both political/managerial and engineering decisions.",
keywords = "assessing practice maturity, contextual graphs, Modeling context in organizational activity, strategic decisions, tactical decisions, using context to leverage lessons learned from experience",
author = "John Hegarty and Patrick Br{\'e}zillon and Fr{\'e}d{\'e}ric Adam",
year = "2013",
doi = "10.1007/978-3-642-40972-1\_5",
language = "English",
isbn = "9783642409714",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
pages = "59--72",
booktitle = "Modeling and Using Context - 8th International and Interdisciplinary Conference, CONTEXT 2013, Proceedings",
note = "8th International and Interdisciplinary Conference on Modeling and Using Context, CONTEXT 2013 ; Conference date: 28-10-2013 Through 31-10-2013",
}