The role of the citizen-client in performance measurement: The case of the Street Level Public Organization (SLPO)

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	619-636
Number of pages	18
Journal	International Review of Administrative Sciences
Volume	66
Issue number	4
DOIs	https://doi.org/10.1177/0020852300664005
Publication status	Published - Dec 2000
Externally published	Yes

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title = "The role of the citizen-client in performance measurement: The case of the Street Level Public Organization (SLPO)",

author = "David McKevitt and Michelle Millar and Keogan, \{Justin F.\}",

year = "2000",

month = dec,

doi = "10.1177/0020852300664005",

language = "English",

volume = "66",

pages = "619--636",

journal = "International Review of Administrative Sciences",

issn = "0020-8523",

publisher = "SAGE Publications Ltd",

number = "4",

}

TY - JOUR

T1 - The role of the citizen-client in performance measurement

T2 - The case of the Street Level Public Organization (SLPO)

AU - McKevitt, David

AU - Millar, Michelle

AU - Keogan, Justin F.

PY - 2000/12

Y1 - 2000/12

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U2 - 10.1177/0020852300664005

DO - 10.1177/0020852300664005

M3 - Article

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SN - 0020-8523

VL - 66

SP - 619

EP - 636

JO - International Review of Administrative Sciences

JF - International Review of Administrative Sciences

IS - 4

ER -