Virtually speaking  customer to customer communication in virtual communities

Research output: Contribution to conference › Paper › peer-review

Original language	English (Ireland)
Publication status	Published - 2009
Event	Quality in Services Symposium QUIS 11 Services Marketing Conference - University of Wolfsburg, Wolfsburg, Germany Duration: 11 Jun 2009 → 14 Jun 2009

Conference	Quality in Services Symposium QUIS 11 Services Marketing Conference
Country/Territory	Germany
City	Wolfsburg
Period	11/06/09 → 14/06/09

Cite this

@conference{53fb7aa964064fd681ada98ad775b143,

title = "Virtually speaking customer to customer communication in virtual communities",

author = "Carol Kelleher and Anu Helkkula",

year = "2009",

language = "English (Ireland)",

note = "Quality in Services Symposium QUIS 11 Services Marketing Conference ; Conference date: 11-06-2009 Through 14-06-2009",

}